Raquel Ormeno
Goderich,ON
Overview
7
7
years of professional experience
Work History
Developmental Support Worker
Community Living
Dashwood, ON
03.2018 - 09.2024
- Provided emotional and practical support to individuals with learning disabilities in a residential setting.
- Facilitated group activities and discussions to promote socialization, life skills development, and independent living skills.
- Assisted clients with daily living tasks such as shopping, meal preparation, budgeting, housekeeping duties.
- Provided transportation for clients to appointments or recreational activities as necessary.
- Administered medication, along with documenting
Cashier
Wendy's
Exeter, ON
07.2022 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
Personal Support Worker
Bluewater Rest Home
Zurich, ON
01.2020 - 01.2021
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
Supervisor
Coffee Time
Exeter, ON
10.2017 - 06.2018
- Supervised cashiers and baristas to ensure accuracy of orders and customer satisfaction.
- Greeted customers and provided friendly customer service.
- Prepared specialty coffee drinks, smoothies, juices, and other beverages according to company recipes.
- Ensured compliance with health and safety regulations in the workplace.
- Conducted regular inventory checks to ensure adequate stock levels were maintained.
- Addressed customer complaints promptly and professionally, resolving issues effectively.
Education
High School Diploma -
South Huron District High School
Exeter, ON09-2017
Skills
- Cash Drawer Balancing
- Time Management Skills
- Documentation and Reporting
- Teamwork and Collaboration
- Adaptability and Flexibility
- Problem-Solving
- Reliability
- Customer Service
- Cash Handling
Timeline
Cashier
Wendy's
07.2022 - 08.2024
Personal Support Worker
Bluewater Rest Home
01.2020 - 01.2021
Developmental Support Worker
Community Living
03.2018 - 09.2024
Supervisor
Coffee Time
10.2017 - 06.2018
High School Diploma -
South Huron District High School