Raquel Martinez
Los Angeles
Summary
Compassionate and community-focused professional with experience in digital literacy programming, community outreach, public engagement, production coordination, and administrative support. Skilled in facilitating workshop training sessions, providing individualized coaching, coordinating resources, and supporting diverse populations in fast-paced environments. Experienced in learner support, documentation scheduling, outreach initiatives, cross-functional collaboration, and client service management. Passionate about empowering youth and underserved communities through education, mentorship, digital inclusion, and access to supportive services. Bilingual in English and Spanish with strong communication, organizational, and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Digital Literacy Specialist
Build Hope Inc
Los Angeles, CA
01.2025 - Current
- Developed and implemented digital literacy training programs for diverse community groups.
- Facilitated workshops on technology use, enhancing participant engagement and learning outcomes.
- Mentored staff in instructional strategies for effective digital literacy education delivery
- Established partnerships with local organizations to expand outreach and resources available to participants.
- Used positive reinforcement and provided clear feedback to help students succeed
- Encouraged students to deepen knowledge with additional learning opportunities.
Production Coordinator
Moonbird Productions LLC
Los Angeles, CA
09.2025 - Current
- Supported team in implementing quality control measures during production processes
- Developed and maintained positive relationships with vendors and suppliers for seamless operations.
- Coordinated communication between departments, fostering a collaborative work environment.
- Forecasted production schedules and adjusted plans to accommodate changes in demand
- Boosted team productivity, assigning tasks according to individual strengths and capabilities
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
- Coordinated with production team to support productivity targets and deadline management
Public Safety Officer
Professional Security Consultants
Los Angeles, CA
10.2023 - 12.2024
- Assisted community members during emergencies and high-stress situations using strong communication and de-escalation skills.
- Maintained detailed documentation and incident reporting records.
- Supported public safety initiatives during community events and large gatherings.
- Collaborated with emergency responders and community partners to address safety concerns.
- Built positive relationships with individuals from diverse backgrounds while promoting safe environments.
Patrol Officer
Golden West Security Inc.
Pacoima, CA
01.2022 - 08.2023
- Supervised security personnel to ensure compliance with protocols and procedures.
- Developed and implemented training programs for new security staff.
- Conducted regular site inspections to identify potential safety hazards.
- Coordinated emergency response plans and drills for team preparedness
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
Film Production Assistant
Freelance
Los Angeles, CA
12.2021 - 03.2023
- Supported daily operations, logistics, and communication across production teams.
- Coordinated schedules and assisted with problem-solving in fast-paced environments.
- Maintained clear communication between departments, cast, and crew.
- Demonstrated flexibility, teamwork, and strong organizational skills under tight deadlines.
Retail Sales Associate
Cinderellas Closet
Los Angeles, CA
09.2020 - 11.2021
- Delivered compassionate customer service and built strong relationships with diverse clientele.
- Assisted individuals in identifying needs and accessing appropriate solutions and support.
- Trained new team members on communication and service standards.
- Maintained organized records and inventory systems in a fast-paced environment
Law Office Assistant
Immigration Lawyers
Los Angeles, CA
10.2015 - 08.2016
- Assisted clients with sensitive documentation and case-related communication.
- Coordinated appointments, maintained confidential files, and supported administrative case management Communicated professionally with clients from diverse backgrounds, including Spanish speaking clients.
- Helped maintain accurate records and organize legal documentation.
- Supported attorney's with research, scheduling, and preparation for meetings and case activities.
Education
High School Diploma -
Central High School
Los Angeles, CALACC - Sociology Coursework
Los Angeles City College
Los Angeles, CASkills
- Program Coordination
- Community Outreach & Engagement
- One-on-One Coaching
- Learner Progress Tracking
- Public Speaking & Presentation
- Event Coordination
- Administrative Support
- Microsoft Office & Google
- Bilingual Communication (English Spanish)
- Scheduling & Logistics Coordination
- Digital Literacy Support
- Workshop Facilitation
- Case Coordination Support
- Documentation & Recordkeeping
- Crisis De-escalation
- Relationship Building
- Social Media & Outreach Promotion
- Data Entry & Spreadsheets
- Team Collaboration
Certification
- CPR Certification - Active
- First Aid Certification - Active
- AED Certification - Active
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Production Coordinator
Moonbird Productions LLC
09.2025 - Current
Digital Literacy Specialist
Build Hope Inc
01.2025 - Current
Public Safety Officer
Professional Security Consultants
10.2023 - 12.2024
Patrol Officer
Golden West Security Inc.
01.2022 - 08.2023
Film Production Assistant
Freelance
12.2021 - 03.2023
Retail Sales Associate
Cinderellas Closet
09.2020 - 11.2021
Law Office Assistant
Immigration Lawyers
10.2015 - 08.2016
High School Diploma -
Central High School
LACC - Sociology Coursework
Los Angeles City College