Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Hi, I’m

Raquel Gabel

Fort Saskatchewan,AB
Raquel Gabel

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented team player with a strong ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
years of professional experience

Work History

Crown Grow
Dallas , Texas

Executive Assistant to the Chief Executive Officer
04.2020 - Current

Job overview

  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Created expense reports, budgets and filing systems for management team.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.

Crown Grow
Dallas, Texas

Director of Compliance Operations
03.2020 - Current

Job overview

  • Reviewed company forms, marketing materials and communication procedures for compliance with applicable laws and guidelines.
  • Improved company policies and standards to outline ethical, safe and efficient procedures.
  • Scheduled and conducted evaluations of company policies, procedures and internal control structures.
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
  • Enhanced accountability and responsibility for compliance by allocating tasks such as assessments, mitigation, monitoring and auditing.
  • Played key role in development and launch of GMP certification in our facility, providing research and development of SOPs, training requirements and securing approval for implementation.
  • Monitored data export from internal and external systems, identifying and reporting potential risks.
  • Collaborated with sales and marketing departments and other business units to address indications of improper sales practices and market conduct violations.
  • Established and cultivated productive relationships with regulatory bodies.
  • Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by various departments.
  • Drove system improvement efforts from concept to completion while strategically managing outside vendors.
  • Provided guidance, advice and training to improve business' understanding of related laws and regulatory requirements.
  • Reviewed contracts for compliance and privacy-related issues.
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
  • Counseled committees and department heads regarding compliance risks and standards.

Crown Grow, LLC
Dallas , Texas

Licensing Specialist
04.2020 - Current

Job overview

  • Collaborated with the Texas Department of Agriculture, Department of State Health Services and My Team to achieve multiple USDA Organic Certifications, CAD/EU equivalency agreements, retail and consumable hemp licenses.
  • Collaborated with the Texas Department of Agriculture to achieve the first USDA organic pre-roll and vape in the United States.
  • Saved Tens of Thousands of dollars by conducting well targeted market research. Identify new opportunities, understanding our competition to market and grow smarter.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Received and processed stock into inventory management system.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

AMGAS Services Inc
Rockyveiw County, AB

Administrative Assistant
09.2018 - 08.2019

Job overview

  • Planned and executed corporate meetings, lunches and special events for groups of 40+ employees
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
  • Organized and maintained filing and document management systems
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
  • Enter and track information into appropriate computer programs
  • Facilitated troubleshooting, maintenance and updates for office systems
  • Scheduled and coordinated meetings and calendars of high-level decision-makers
  • Managed phone calls from clients when team members were unavailable and provided informative answers to questions
  • Performed complex administrative management of sensitive and confidential issues
  • Coordinated large-scale events and department activities, including venue acquisition, catering service and guest list development
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
  • Set up phones and packages for new employees including international phone packages
  • Created and maintained a weekly spreadsheet for international, flights, hotels, phone packages and rental cars to track budget expenses with accuracy and transparency

PetSmart
Spruce Grove, AB

Salon Manager
08.2017 - 08.2018

Job overview

  • Managed all areas of salon operations, including appearance, performance, sales of products
  • Created repeat business by developing long-term relationships with regular customers
  • During tenure, hired, developed and managed more than 8 staff
  • Placed inventory orders, monitored shelf stock and tracked expenses. Addressed customer problems quickly and according to service standards
  • Scheduled employees and oversaw customer appointment calendar
  • Utilized successful strategies for sales, customer service and daily operations to continuously improve overall business and customer base
  • Enforced safety procedures in accordance with facility policies and government regulations
  • Organized salon paperwork and office files
  • Maintained calm, professional and fully functional facility at all times
  • Documented any observed safety hazards and reported them to management immediately
  • Accountable for all staff development and supply ordering
  • Managed all areas of salon operations, including appearance, performance and sales of products
  • Created repeat business by developing long-term relationships with regular customers
  • Previous experience in the above tasks as a dog groomer and salon manager from 2012-2015

Canadian Petroleum Logistics Corp.
Edmonton, Alberta

Administrative/HR Support
01.2015 - 08.2017

Job overview

  • Performed administrative/HR support and implementation in all areas of company including safety, accounting, and field operations
  • Maintained clean workplace and ensured all office supplies were sufficient at all times

Education

Chestermere High School

High School Diploma
2012

Skills

  • Customer and client relations
  • Multi-Task Management
  • Conflict management
  • Training and Development
  • Travel Administration
  • Conducting Reviews and Investigations
  • Detailed report writing
  • Data analysis
  • Social Media Knowledge
  • Strong research skills
  • Schedule Management
  • Filing and data archiving
  • AR/AP
  • Schedule & calendar planning

Affiliations

  • Vice President & Membership Chairman, The Oil Wives Club of Airdrie (OWCA) Jan 2020 - Present
  • Hobbies: Researching, Natural medicine, Natural Healing for People and Animals, Yoga, Volunteering with OWCA
References Available Upon Request

Timeline

Executive Assistant to the Chief Executive Officer

Crown Grow
04.2020 - Current

Licensing Specialist

Crown Grow, LLC
04.2020 - Current

Director of Compliance Operations

Crown Grow
03.2020 - Current

Administrative Assistant

AMGAS Services Inc
09.2018 - 08.2019

Salon Manager

PetSmart
08.2017 - 08.2018

Administrative/HR Support

Canadian Petroleum Logistics Corp.
01.2015 - 08.2017

Chestermere High School

High School Diploma

Similar Profiles

CREATE PROFILE
Raquel Gabel