Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raquel Estepa

Summary

A highly motivated and dedicated individual with strong interpersonal skills, extensive experience working with diverse groups of people, and a proven ability to manage high-pressure situations with ease. My background in coaching, combined with my education in Health Sciences, has developed my exceptional communication, organizational, and problem-solving skills. I bring a unique combination of patience, empathy, and work ethic to any team, ensuring both customers and colleagues receive the best experience.

Having worked in environments that require multitasking, managing conflicting demands, and maintaining a positive, energetic atmosphere, I am well-equipped to thrive in the fast-paced environment and will always provide excellent customer service. My experience in gymnastics coaching has sharpened my ability to motivate, communicate effectively, and adapt to the needs of individuals at all levels—skills that are transferable to providing top-tier customer service and creating an enjoyable experience for guests.

I am CPR certified and highly knowledgeable in safety protocols, ensuring a secure environment for both customers and coworkers. Additionally, I excel in creating a fun, welcoming atmosphere and building strong, positive relationships with customers, helping drive satisfaction and loyalty. My organizational skills and strong work ethic make me reliable in high-demand situations, and I am confident that my ability to stay calm under pressure, manage multiple tasks, and collaborate with a team would make me a valuable asset to your establishment.

Overview

4
4
years of professional experience

Work History

Recreational Gymnastics Coach

City of Brampton
09.2023 - Current
  • Ontario certified recreational gymnastics coach, with six years of individual competitive gymnastics experience and four years of recreational coaching experience. Competed in the Ontario Artistic Gymnastics Championships, placing top 4 in the vault apparatus, and participated in local and international competitions, earning multiple medals for my team.
  • Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
  • Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.

Recreational Gymnastics Coach

Adrenaline Gymnastics and Training Centre
07.2021 - 08.2023
  • Experience coaching individuals with special needs, demonstrating strong patience and effective communication with both athletes and their families.
  • Coached competitive acrobatics and tumbling, leveraging my background in competitive gymnastics to develop individualized skill plans for athletes.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Maximized athlete potential with personalized coaching plans addressing individual strengths and weaknesses.
  • Improved team dynamics through effective communication, collaboration, and conflict resolution strategies.
  • Instructed individual and group classes to customize needs and emphasize proper technique and safety.

Education

Bachelor of Science - Health Sciences With Biology

University of Western Ontario
London, ON
04-2028

High School Diploma -

Cardinal Leger Secondary School
Brampton, ON
06-2024

Skills

  • Effective Communication: Strong ability to communicate clearly and effectively with individuals of varying ages and backgrounds, including parents, children, colleagues, and management
  • Team Collaboration & Leadership: Proven experience working collaboratively in team settings and taking on leadership roles to ensure smooth operations and positive team dynamics
  • Patience & Empathy: Ability to remain patient, understanding, and compassionate when working with individuals of different skill levels, including those with special needs
  • Organizational & Time Management Skills: Demonstrated ability to manage multiple tasks, create structured schedules, and plan events or activities with attention to detail and efficiency
  • Work Ethic & Dependability: Consistently exhibit a strong work ethic, reliability, and dedication to completing tasks to the highest standard in a timely manner
  • Problem-Solving & Adaptability: Skilled at thinking on my feet and adapting to changing situations or challenges while maintaining focus on achieving goals
  • Health & Safety Knowledge: CPR certified and knowledgeable in WHMIS protocols, ensuring a safe and compliant environment for all participants
  • Customer Service & Relationship Building: Expertise in establishing strong, positive relationships with clients and their families through clear communication and active listening
  • Motivation & Encouragement: Ability to motivate and inspire others, helping them to reach their potential while creating a fun and supportive atmosphere

Languages

English
Full Professional

Timeline

Recreational Gymnastics Coach

City of Brampton
09.2023 - Current

Recreational Gymnastics Coach

Adrenaline Gymnastics and Training Centre
07.2021 - 08.2023

Bachelor of Science - Health Sciences With Biology

University of Western Ontario

High School Diploma -

Cardinal Leger Secondary School
Raquel Estepa