Raquel Aguilera
West Covina
Summary
Dedicated and detaile-oriented professional with experience in the funeral and death care industry. Currently serving the Archdiocese of Los Angeles as a Death Certificate Clerk, ensuring accuracy and compliance during sensitive times. Possessing a strong foundation in mortuary administrative protocols and a deep commitment to providing dignified service. Seeking to transition into a permanent role in Transport preparation services with Rose Hills to apply my technical precision and work ethic to a long-term career in mortuary operations.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Death Certificate File Clerk (Temp)
Los Angeles Archdiocese-Calvary Mortuary
Los Angeles
05.2025 - 02.2026
- Manage the end-to-end processing of death certificates and permits for a high-volume cemetery network.
- Ensure all documentation meets legal requirements for the transport and final disposition of remains.
- Maintain meticulous records to ensure the seamless transition of the deceased from medical facilities to funeral care providers.
- Consistently met strict filing deadlines while maintains a compassionate and professional demeanor in a high-pressure environment.
Alarm Dispatcher
Post Alarm Systems
Arcadia
07.2022 - 04.2024
- Operated alarm monitoring systems to track real-time security incidents efficiently.
- Maintained accurate logs of all alarm responses and communications for record-keeping.
- Evaluated situations quickly and accurately in order to provide appropriate level of support while minimizing risk of injury or property damage.
- Monitored alarm signals and dispatched appropriate emergency services promptly.
- Communicated effectively with clients to confirm alarm status and verify details.
- Verified alarm signals with callers to ensure accuracy of information provided.
- Dispatched resources within established guidelines based on priority of need and availability of resources.
- Monitored alarm systems to detect any irregularities or malfunctions.
Transportation Security Officer
Homeland Security & Transportation Security Administration
Los Angeles
12.2016 - 06.2022
- Conducted thorough inspections of carry-on items and checked baggage for security threats.
- Collaborated with law enforcement agencies during emergency situations and incidents.
- Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
- Guarded restricted areas to prevent unauthorized entry.
- Searched individuals and baggage for weapons and other prohibited items.
- Upheld strong customer service standards while completing screenings.
- Screened passengers and luggage for prohibited items using advanced scanning technology.
Education
Certificate of Completion - Funeral Service
North Orange Continuing Education (NOCE)
Anaheim, CAAssociate of Science - Forensic Crime Scene Investigation
East Los Angeles College
Monterey Park, CASkills
- Vital Records Coordination
- Database Management
- Document Auditing
- High-Volume Workflow
- Inter-Agency Communication
- HIPAA and Confidentiality
Certification
Fingerprint Rolling License-Department of Justice California
Timeline
Death Certificate File Clerk (Temp)
Los Angeles Archdiocese-Calvary Mortuary
05.2025 - 02.2026
Alarm Dispatcher
Post Alarm Systems
07.2022 - 04.2024
Transportation Security Officer
Homeland Security & Transportation Security Administration
12.2016 - 06.2022
Certificate of Completion - Funeral Service
North Orange Continuing Education (NOCE)
Associate of Science - Forensic Crime Scene Investigation
East Los Angeles College