Raquel Aguilar
San Jose
Overview
31
31
years of professional experience
Work History
Housekeeping Room Attendant
Crown Plaza Hotel
Milpitas
03.2000 - 11.2020
- Cleaned and sanitized guest rooms following Crown Plaza Hotel standards.
- Replenished supplies such as towels, linens, and toiletries in assigned areas.
- Reported maintenance issues to ensure a comfortable guest experience.
- Organized and maintained cleaning carts for efficiency during shifts.
- Provided exceptional customer service by addressing guest requests promptly.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Cashier
Taqueria
San Jose
01.1990 - 11.1999
- Processed customer transactions using point-of-sale system efficiently.
- Assisted customers with menu selections and special requests promptly.
- Collaborated with kitchen staff to ensure timely service during peak hours.
- Responded to customer inquiries and resolved issues in a friendly manner.
Skills
- Cleaning techniques and room sanitation
- Supply management and maintenance reporting
- Cleaning equipment operation
- Customer service
- Time management
- Cleaning equipment use
Timeline
Housekeeping Room Attendant
Crown Plaza Hotel
03.2000 - 11.2020
Cashier
Taqueria
01.1990 - 11.1999
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