Raqueal Hernandez
Hayward
Summary
Attentive and dedicated Medical Assistant with two plus years of experience seeking to utilize my in-depth knowledge of medical terminology and executing clinical and administrative skills effectively and efficiently with specialties (Pediatrics & Primary Care, Obgyn). Strong written and verbal communication skills with excellent customer service. Ability to communicate fluently in Spanish and English.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
06.2020 - Current
- Administered patient care, including vital signs monitoring and patient history documentation.
- Assisted healthcare providers with examinations and procedures, ensuring optimal patient comfort.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Coordinated patient appointments and follow-ups, optimizing clinic workflow efficiency.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Tri-City Health Center
06.2017 - 06.2020
- Administrative skills:
- Proficient-NextGen EHR
- Appointment reminders/same day calls
- Scheduling appointments for patients
- Checking in/out for providers
- Preparing intakes for next day appointments (Chart Prep)
- Handling multi-line telephone system
- Clinical skills:
- Obtaining vital signs
- Running tests: Hearing, Vision, Rapid Strep Throat, Hemoglobin A1C/HGB
- Electrocardiography
- Ear Lavages
- Urine Analysis
- Albuterol breathing treatments
- Clean/sterilize medical instruments regularly
- Bandaging/dressings
- Assist providers with procedures
- Administering vaccines (peds/adults)
Externship
LAGS Spine & Sports Care Medical Center
01.2017 - 03.2017
- Administrative Skills:
- Scheduling appointments
- Answer phone calls
- Checking in/outpatients
- Clinical skills:
- Obtain vital signs
- Assist doctors with epidural shots
- Suture Removal
- Drug Tests
- Assisting Patients with EDD forms
Education
Medical Assistant Program -
Unitek College
Hayward, CA06.2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Patient-focused care
- CPR
- Patient assessments
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
CPR, BLS/American Heart Association — 2018 – Present
Languages
English
Spanish
Native or Bilingual
Timeline
Medical Assistant
Kaiser Permanente
06.2020 - Current
Medical Assistant
Tri-City Health Center
06.2017 - 06.2020
Externship
LAGS Spine & Sports Care Medical Center
01.2017 - 03.2017
Medical Assistant Program -
Unitek College