RAQA SALAHUDDIN
San Diego
Summary
Dedicated college student with proven customer service skills in diverse roles, including retail and hospitality. Bilingual in Arabic, excels in communication, problem-solving, and fostering positive customer relationships. Eager to bring strong work ethic and teamwork to a dynamic environment.
Overview
3
3
years of professional experience
Work History
Customer Service Agent
GAT (Spirit Airlines)
05.2024 - Current
- Assist passengers with check-in, enhancing service speed and satisfaction
- Resolve customer issues swiftly, boosting loyalty and retention
- Manage bookings using reservation systems for seamless operations
- Coordinate with team during peak times to handle high passenger volumes
- Ensure efficient gate operations, optimizing flight turnaround times
Crew Member
Mary's Donuts
08.2023 - 04.2024
- Prepared and served food and beverages in a timely and efficient manner, ensuring customer satisfaction
- Maintained cleanliness of dining and kitchen areas, following health and safety regulations
- Assisted with restocking inventory and organizing supplies to support smooth operations
- Followed company policies and procedures to uphold high standards of quality and service
Hostess
Pho Ca Dao
09.2022 - 01.2023
- Welcomed guests warmly, enhancing their dining experience and boosting repeat visits
- Resolved customer issues swiftly, maintaining satisfaction and loyalty
- Managed transactions accurately, ensuring financial integrity and customer trust
Babysitter
03.2022 - 06.2022
- Maintained a safe and clean environment for children by organizing and tidying up play areas and ensuring proper hygiene practices
- Engaged in creative and educational activities with children to encourage their cognitive and physical development
- Took care of children with special needs
Education
ASSOCIATE - Computer And Information Sciences
San Diego Mesa College
San Diego, CA06-2027
HIGH SCHOOL DIPLOMA - GENERAL
West Hills High School
06.2023
Skills
- Critical Thinking
- Bilingual
- Problem resolution
- Outstanding communication skills
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Agent
GAT (Spirit Airlines)
05.2024 - Current
Crew Member
Mary's Donuts
08.2023 - 04.2024
Hostess
Pho Ca Dao
09.2022 - 01.2023
Babysitter
03.2022 - 06.2022
ASSOCIATE - Computer And Information Sciences
San Diego Mesa College
HIGH SCHOOL DIPLOMA - GENERAL
West Hills High School
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