Rapi Lefaoseu
Garden Grove
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Executive Special Services
04.2024 - 06.2025
- Monitored premises to ensure safety and security of staff and property.
- Responded promptly to alarms, disturbances, and emergency situations.
- Conducted regular patrols to identify and report suspicious activities.
- Assisted in enforcing rules and regulations to maintain order on site.
- Utilized surveillance equipment to monitor environments effectively.
- Reported suspicious activities and persons to law enforcement.
Front Desk Receptionist
Hampton Inn & Suites By Hilton
05.2022 - 03.2024
- Greeted and assisted visitors, ensuring a welcoming atmosphere.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Organized and maintained files and records to ensure up-to-date documentation.
- Greeted visitors warmly, creating positive first impression of organization.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
Cypress High School
Cypress, CA06-2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Detail-oriented
- Complex Problem-solving
- Work ethic
- Telephone etiquette
- Data entry
- Verbal and written communication
- Hospitality services
- Guest relations
- Skilled in MS Office
Certification
- First Aid/CPR Certified
Timeline
Security Officer
Executive Special Services
04.2024 - 06.2025
Front Desk Receptionist
Hampton Inn & Suites By Hilton
05.2022 - 03.2024
High School Diploma -
Cypress High School
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