Raphael T Li
Richmond
Summary
With a background in property management, I have developed strong skills in client relationship management, financial oversight, and problem-solving under time constraints. Managing residential properties has honed my attention to detail, discretion, and ability to anticipate clients personal needs. I am experienced in coordinating with diverse individuals, navigating complex regulations, and delivering personalized services—all essential for building trust and providing effective solutions to ensure both tenant and homeowner satisfaction.
Overview
1
1
year of professional experience
Work History
Property Manager Representative
Independently Contracted
09.2024 - Current
- Coordinated with contractors to complete property repairs, ensuring timely completion of tasks while adhering to quality standards.
- Streamlined rent collection processes, improving cash flow and reducing outstanding balances.
- Maintained up-to-date knowledge of industry regulations, advocating for property owners'' interests and ensuring compliance with all applicable laws.
- Conducted regular inspections of properties to ensure compliance with safety regulations and maintain a high standard of appearance.
Education
BBA - Strategic Management
University of Toronto Scarborough
1265 Military Trail, Scarborough, ON M1C 1A406-2026
Skills
- Problem-solving
- Customer service
- Ethical standards
- Time management
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Relationship building and management
- Client relations
- Conflict resolution
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Property Manager Representative
Independently Contracted
09.2024 - Current
BBA - Strategic Management
University of Toronto Scarborough
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