Raphael Nado
Sacramento
Summary
Dynamic sales associate with proven expertise at Audrey NJ Autosales, excelling in customer service and effective communication. Demonstrated leadership as a shift manager at Burger King, enhancing team performance and resolving customer concerns. Proficient in Microsoft Office, I build strong relationships and tackle challenges with confidence.
Overview
5
5
years of professional experience
Work History
Sales Associate
Audrey NJ Autosales
Sacramento
01.2023 - Current
- Assist the salesperson to provide registration, title transfer and timely communication to exceed customer expectations.
- Organized cars inventory of each salesperson in the company.
Shift Manager
Burger King
Sacramento
01.2021 - Current
- Handle customer complaints or concerns quickly and professionally.
- Supervise crew members and delegate tasks to keep everything running smoothly.
- Report shift performance and issues to the general manager.
- Lead Staff meeting.
- Read, interpret, and follow material Safety data sheets, as well as chemical/cleaning product directions and warning/precaution information.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CA06-2019
Some College (No Degree) - Business
American River College(ARC)
Sacramento, CASkills
- Microsoft Office experience
- collaboration
- Customer service
- Math honors
- Ability to build effective working relationships
- Manage written communication
- Manage verbal communication
- Manage electronic communication
- Leadership
- Shift management
- Ability to work with and maintain confidential information
- Computer proficiency
- Decision making
- Problem solving
Hobbies and Interests
Creative activities such as baking, crochet, and floral design that require patience and attention to detail. Currently learning Spanish to better communicate with diverse communities.
Languages
French
Professional
Spanish
Limited
Timeline
Sales Associate
Audrey NJ Autosales
01.2023 - Current
Shift Manager
Burger King
01.2021 - Current
High School Diploma -
Rio Linda High School
Some College (No Degree) - Business
American River College(ARC)