Raphael Ikpekuma
Mississauga,ON
Summary
I function as the general manager and operation manager, I take day to day decisions of businesses, I am responsibility to supervise, hire, and ensure training employees, manage quality assurance programs, and strategize process improvements, among other things.
Overview
7
7
years of professional experience
Work History
General Manager/Operations Manager
Ace-Royal Investment Limited
Accra Ghana
11.2016 - 01.2024
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget implementations, employee evaluations, and contract details.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- manage quality assurance programs, and strategize process improvements, among other things.
Education
No Degree - Project Management Professional
Set Up Business School
Accra - Ghana06.2023
Bachelor of Science - Bachelor of Science in Management And Computer Stu
Wisconsin International University College, Ghana
Accra - Ghana12.2016
No Degree - Computer Studies in Office And Graphics
IPMC College Of Technology Ghana
Accra - Ghana08.2011
Skills
- Administrative Management
- Schedule oversight
- Customer Service
- Good Judgment
- Interpersonal Relations
- Project Management
- Supervision and leadership
- Friendly, Positive Attitude
- Relationship Building
- Analytical and Critical Thinking
- Multitasking
- Microsoft Word
Languages
English
Professional Working
Timeline
General Manager/Operations Manager
Ace-Royal Investment Limited
11.2016 - 01.2024
No Degree - Project Management Professional
Set Up Business School
Bachelor of Science - Bachelor of Science in Management And Computer Stu
Wisconsin International University College, Ghana
No Degree - Computer Studies in Office And Graphics
IPMC College Of Technology Ghana