Raphael Garcia Foradori

• Process Guide

-Lead and teach my acknowledge to the person that request it, and willing to help other PA or AM, and always doing more than i am asked for

-Coached more than 30 Associates and most of them show improvement on their Coached Area

-Owned the roles for Process Assistant, Learning Ambassador also help them with ETI and NSTA Quarters every day

-Reactives Chaser and ensuring i don't leave anything behind

• Problem Solver

-Teach +3 Problem Solvers that were really good Problem Solvers and a few Jam Cleares

-Have been doing Problem Solve in Inbound for about 5 months know how to do deep dive how to do drop ticket for ISS and Backlog

-Also have trained 1 Problem Solver in Backlog

-Hit 200 of rate in Live Problem Solve doing 1 whole floor with 36 stations staff by myself, managed to clear the whole floor in about 4 Hours

• Jam Clearer

-Clearing the jams, E-stops, Motor fault, Panel reset that happened on the main line to keep it running

• Auditor

-Successfully doing more than 30 Audits and seeing improvement on every one of them

• CPT Chaser

-The Problem that trained me didn't know much about so I had to learn mostly on my own

-Successfully teach +5 Cpt Chasers that are currently on Singles Area and currently still keep helping them out with some questions

• Slam KICK OUTS

-Currently have expert perms for Slam Kick Outs, fixed more than 4k Cpts and were delivered to Shipdock on time also engaging the top offenders for KO coach them and successfully getting down the KO

• Singles Area Associate

-Have learn every type of Pack that its on Singles, Mix, Single Smalls, Smartpack and CW induct, and on all of them hit very high records always on top 5 Associates for the day on rate

-Have learn every role in Singles except for Platform

• Problem solver

-Trained on Problem Solve singles for Smartpack and CW know how to read Diverts and how to act