Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Team Leader - Complex Care
Integrated Complex Care Homes
06.2024 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Working with Management to arrange staff scheduling.
Responsible for in-house daily administration and staff traitraining
Held weekly team meetings to inform team members on company news and updates.
Promoted high standerds through personal example to help each member understand expected behaviors and standards.
Evaluated staff performance and provided coaching to address inefficiencies.
Volunteer Worker
Hope Mission
03.2024 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked effectively in fast-paced environments.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Youth Pastor
RCCG Dominion Restoration Chapel
01.2024 - Current
Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth.
Enhanced community outreach efforts by organizing mission trips, volunteer projects, and fundraising events.
Mentored young adults through one-on-one counseling sessions, fostering personal development and spiritual growth.
Increased youth group attendance by creating dynamic worship services tailored to engage a younger audience.
Developed strong connections within the local community by partnering with schools, organizations, and other churches on various initiatives.
Improved communication among youth group members with regular social media updates, newsletters, and announcements about upcoming events.
Implemented creative solutions for generating excitement about youth ministry events using multimedia presentations, games, and live music performances.
Youth Development Worker
Integrated Complex Care Homes
04.2024 - 06.2024
Supported young people''s social and emotional growth through empathetic listening and guidance.
Created a welcoming atmosphere by maintaining neatness and organization within the youth center or facility space.
Evaluated program effectiveness, making necessary adjustments to better meet the evolving needs of participants.
Facilitated group discussions on topics such as conflict resolution, communication skills, goal-setting, and coping mechanisms for stress management.
Young Adults/Child and Youth Program Leader
Redeemers International Academy
01.2020 - 12.2023
Improved program efficiency by streamlining processes and implementing best practices.
Developed and executed strategic plans for program enhancement, resulting in higher participant satisfaction.
Managed program budgets responsibly, ensuring optimal allocation of resources for maximum impact.
Established strong relationships with stakeholders, fostering collaboration and support for program initiatives.
Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly amongst adults and youths.
Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
Youth Development Volunteer
Higher Ground Unlimited
04.2016 - 12.2019
Enhanced youth engagement by implementing interactive and experiential learning activities.
Boosted program retention rates by providing personalized support and guidance for each participant.
Developed and delivered comprehensive workshops on topics such as leadership, teamwork, and communication skills.
Collaborated with community partners to create meaningful service-learning opportunities for participants.
Established a safe and inclusive environment, fostering positive relationships among diverse groups of youth.
Coordinated field trips, guest speakers, and special events to enrich the learning experience for participants.
Provided ongoing feedback to parents regarding their child''s progress within the program via formal evaluations or informal checking.
Mentored young people one-on-one in areas such as goal-setting, time management and interpersonal skills.
Youth Outreach Success Coordinator
The Redeemed Christian Church Of God Vietnam
03.2013 - 03.2016
Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
Building relationships with families and the community
Streamlined internal communications by creating informative newsletters, reports, and presentations for management review.
Helped in development of new procedures and processes to improve work performance.
Improved team morale and productivity through effective communication and active listening skills.