RAP ELLA ONUORAH

Ottawa Clean the Capital

• Greeting and Welcoming guests
• Selling rooms and maintaining balanced guest account
• Providing services and information to guests

• Performed a variety of housekeeping tasks such as bed-making, vacuuming, bathroom restocking, furniture disinfection, and carpet shampooing
• Addressed customer inquiries and resolved issues while upholding company policies and delivering exceptional customer service
• Collaborated with team members to streamline cleaning processes and improve overall efficiency
• Completed assigned tasks promptly and effectively under the supervision of the manager

• Developed and implemented a new, successful email marketing campaign which increased the client base by 40% within 2 years
• Created and designed over 50 banner advertisements
• Successfully directed all corporate marketing operations with millions of budget, supervising brand management, product launches, advertising campaigns, and marketing materials events, resulting in a substantial boost in brand recognition and customer interaction
• Spearheaded the development of innovative packaging solutions using cost-effective and environmentally sustainable materials, resulting in $50K in annual production savings and earning the prestigious Green Award from Panasonic International.