RANVIR KAUR
Edmonton
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Supervisor
Cannabis House
02.2021 - 08.2023
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control
- Educated and trained staff to equip with knowledge about products, customer service and store policies
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Communicated with customers and team members to solve problems.
Registry Consultant/Cashier
Buy Buy Baby
08.2019 - 06.2021
- Assisting customers in creating, updating, and managing registries and explaining registry procedures, adding or removing items, and ensuring accuracy in product
- Helped customers complete purchases, locate items, and join reward programs
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion
- Assisted customers by answering questions and fulfilling requests.
Assistant Store Manager
Jasper Liquor Merchants
01.2019 - 04.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Rotated merchandise and displays to feature new products and promotions
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Processed payments for credit and debit cards and returned proper change for cash transactions
- Created and maintained safe and secure work environments for employees
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Restaurant Supervisor
Boston Pizza
08.2016 - 11.2017
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies
- Monitored health and safety standards to maintain a clean, safe working environment
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Server
Boston Pizza
11.2013 - 07.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Handled cash transactions accurately, contributing to balanced daily financial reports
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Diploma in Hospitality and Travel Management -
Frankfinn Institute of Air Hostess Training and Hospitality Management India
05.2008
High School -
Punjab School Education Board India
03.2006
Skills
- Staff training and development
- Goal-Oriented
- Inventory Control
- Complex Problem-Solving
- Processes and procedures
- Microsoft Office
- Reliability and punctuality
- Cash Handling
Languages
English
Punjabi
Hindi
References Available
True
Timeline
Supervisor
Cannabis House
02.2021 - 08.2023
Registry Consultant/Cashier
Buy Buy Baby
08.2019 - 06.2021
Assistant Store Manager
Jasper Liquor Merchants
01.2019 - 04.2021
Restaurant Supervisor
Boston Pizza
08.2016 - 11.2017
Server
Boston Pizza
11.2013 - 07.2016
Diploma in Hospitality and Travel Management -
Frankfinn Institute of Air Hostess Training and Hospitality Management India
High School -
Punjab School Education Board India
Similar Profiles
Liveleen KaurLiveleen Kaur
MANAGER at CANNABIS HOUSEMANAGER at CANNABIS HOUSE
Cynthia LeonCynthia Leon
Cannabis Consultant at Cannabis HouseCannabis Consultant at Cannabis House
Liveleen KaurLiveleen Kaur
Assistant Manager at Cannabis HouseAssistant Manager at Cannabis House