Ranveer Singh Sandhu
Kitchener,ON
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and 3+ years in logistics. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Truck Driver
Ontario Freight Service
10.2021 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Unloading inventory at customer location by hand dolly.
- Securing empty pallets and totes in the trailer
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during delivering the products
- Achieved high levels of customer satisfaction through professional interaction with clients at delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Documented mileage, deliveries, pickups, customer issues and damages.
Truck Driver
Tamarack Freight Limited
11.2020 - 10.2021
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maximized load safety by balancing, securing, and weighing products.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Delivery Driver
Domino's Pizza
01.2019 - 10.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of pizzas.
- Managed customer inquiries and complaints in polite and professional manner.
- Assisted customers with food selection
- Greet customer, present menus and explain daily special to customers
- Prepping the food
Education
No Degree - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
Waterloo, ON12.2019
No Degree - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2018
BBA - Human Resource Management And Finance
Punjabi University
Patiala, Punjab06.2017
Skills
- Customer Service
- Food Safety
- Problem-solving abilities
- Customer Relations
- Computer Proficiency
- Microsoft Excel
- Team Development
- Time Management
- Clean Driving Record
- Safe Driving Practices
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Certification
Class A CDL
CPR
First aid
Food and Safety
Smart Serve
ICDL(International Computer Driving License)
Timeline
Truck Driver
Ontario Freight Service
10.2021 - Current
Truck Driver
Tamarack Freight Limited
11.2020 - 10.2021
Delivery Driver
Domino's Pizza
01.2019 - 10.2020
No Degree - Global Hospitality Management
Conestoga College Institute of Technology And Advanced Learning
No Degree - Global Business Management
Conestoga College Institute of Technology And Advanced Learning
BBA - Human Resource Management And Finance
Punjabi University
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