Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ally Bank
Hyderabad, Telangana
11.2021 - 11.2023
Achieved monthly collection targets through effective negotiation techniques.
Advised delinquent customers on strategies for debt repayment.
Implemented collection strategies to maximize recovery rates.
Negotiated credit extensions and waivers when necessary.
Frozen Dessert Specialist
ROLL ME UP ICE CREAM
Pickering, Ontario
04.2024 - Current
Adhered to company safety policies and procedures regarding proper food safety and sanitation.
Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.
Cleaned, sanitized, and maintained work areas according to established protocols.
Maintained clean, organized work area at all times and encouraged similar dedication in team members to maximize group efficiency.
Volunteer
The Second chance
Hyderabad, Telangana
01.2020 - 08.2025
Monitored health and well-being of clients and reported significant health changes.
Prepared meals according to dietary needs of individuals served.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Education
Masters in Divinity -
Canada Christian College
Whitby, ON
01-2025
BBA - Marketing
Synergy College
Hyderabad, Telangana
07-2021
Skills
Scheduling
Time management
Follow-up skills
Problem-solving
Technical troubleshooting
Paperwork processing
Team development
Administrative support
Affiliations
aquascaping
filming
preaching
teaching
photography
Languages
English
Full Professional
Telugu
Native/ Bilingual
Tamil
Native/ Bilingual
Hindi
Professional
Accomplishments
top performer for all 4 quarters as best debt collector