Ranteshwar Singh Goraya
Winnipeg,Canada
Summary
Dynamic and results-driven professional with extensive experience at Walmart, excelling in inventory management and customer service excellence. Proven leadership in team supervision and conflict resolution, enhancing operational efficiency. Adept at analyzing sales trends to optimize product offerings, ensuring customer satisfaction and loyalty. Reliable and punctual, committed to delivering high-quality results.
Overview
5
5
years of professional experience
Work History
General Merchandise Department Manager
Walmart
Winnipeg, Manitoba
08.2024 - Current
- Managed inventory levels to ensure product availability, reducing stockouts and enhancing customer satisfaction.
- Supervised team members to uphold customer service standards, improving overall shopping experience.
- Analyzed sales trends to optimize product assortment and pricing strategies.
- Resolved customer complaints promptly, reinforcing customer loyalty and trust in the brand.
- Implemented training programs for new employees on store policies and procedures.
Exam Proctor
University of Winnipeg
Winnipeg, Manitoba
01.2022 - Current
- Supervised examinations, ensuring adherence to academic integrity standards.
- Monitored student behavior during exams, enforcing testing protocols to maintain a fair testing environment.
- Verified student identification and maintained attendance records.
- Documented incidents and irregularities during examinations to support accountability and compliance.
- Prepared examination materials and set up testing areas according to guidelines.
Pizza Delivery Driver
Pizza Pizza
Winnipeg, Manitoba
09.2025 - 01.2026
- Delivered pizza to customers promptly while adhering to traffic regulations.
- Transported food in insulated bags to maintain optimal temperature for quality delivery.
- Verified order accuracy to ensure customer satisfaction upon delivery.
- Handled cash and digital payments securely, maintaining financial integrity.
- Maintained compliance with safety protocols to ensure food quality standards.
Customer Fulfilment Associate
Walmart
Winnipeg, Canada
12.2020 - 08.2024
- Processed and completed customer orders with a focus on accuracy and efficiency.
- Assembled orders from multiple departments, ensuring quality and timeliness.
- Managed databases for customer orders, invoices, and promotional activities to ensure organization and accessibility.
- Provided professional customer services via phone and in person.
- Identified issues contributing to account delinquency and collaborated with manager and finance for resolution.
Student Mentor, IIRSS
University of Winnipeg
Winnipeg, Canada
08.2022 - 09.2023
- Guided new and international students through academic and campus life transition, fostering a supportive community.
- Conducted orientation sessions and workshops to promote student engagement.
- Coordinated with department to organize and deliver events that increased student engagement and participation.
- Collaborated with faculty and staff to resolve student concerns, enhancing overall student satisfaction.
Education
BBA - Business Administration
University of Winnipeg
Winnipeg, MB08-2023
Skills
- Cash handling & Financial Accuracy
- Reliable & punctual
- Time Management & Multitasking
- Leadership & Team Management
- Customer Service Excellence
- Strong communication & Conflict Resolution
- Inventory & Operations Management
- Customer relationship management
References
Available on Request
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Pizza Delivery Driver
Pizza Pizza
09.2025 - 01.2026
General Merchandise Department Manager
Walmart
08.2024 - Current
Student Mentor, IIRSS
University of Winnipeg
08.2022 - 09.2023
Exam Proctor
University of Winnipeg
01.2022 - Current
Customer Fulfilment Associate
Walmart
12.2020 - 08.2024
BBA - Business Administration
University of Winnipeg