Ransilu Kalanamith Rajapakse Pathirannahalage
Scarborough,ON
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Informational and Sales Specialist/ Maintenance As
Pirate Water Taxi
Toronto, ON
05.2023 - Current
- Directly engaged with over +150 customers to translate the value of Pirate Water Taxi including cash handling responsibilities.
- Advanced knowledge and experience using power tools, hand tools and industrial equipment and machinery to repair, install and maintain boats.
- Timely management and effective traffic control of customer flow volumes concerning available boats to ensure low wait times and high customer experience.
Uniformed Asset Protection Personal
Real Canadian Superstore
Toronto, ON
02.2023 - 06.2023
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and theft.
- Investigated customer complaints regarding lost or stolen items.
Crew Member
McDonald's
Toronto, ON
12.2022 - 06.2023
- Excellent knowledge of food preparation and presentation.
- Responsibilities were increasing from cleaning on lobby to working on counter and drive-thru.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Delivery Helper (Seasonal)
UPS
Toronto
10.2022 - 01.2023
- Delivered up to two hundred packages a day with packages being up to seventy pounds.
- Obtained signatures and regularly interacted with customers.
- Communicated effectively with dispatch regarding delivery progress and route detours.
Education
Associate of Science - Computer Programming
Durham College
Oshawa, ON04-2025
High School Diploma -
Lyceum International School
Colombo, Sri Lanka12-2021
Bachelor of Science - Mechanical Engineering
Toronto Metropolitan University
Toronto, ONSkills
- Relationship Selling
- Inventory Coordination
- Client Relations
- Inquiry Handling
Certification
- Python
- AutoCAD
- Introduction to Robotics
- Introduction to Warehouse equipment
Refrences
Thilan Sibera | Pirate taxi
info@piratetaxi.ca | +1 (905) 391-1791
Sarah | Mcdonald's Woodward
+1 (437) 227-5065
Timeline
Informational and Sales Specialist/ Maintenance As
Pirate Water Taxi
05.2023 - Current
Uniformed Asset Protection Personal
Real Canadian Superstore
02.2023 - 06.2023
Crew Member
McDonald's
12.2022 - 06.2023
Delivery Helper (Seasonal)
UPS
10.2022 - 01.2023
Associate of Science - Computer Programming
Durham College
High School Diploma -
Lyceum International School
Bachelor of Science - Mechanical Engineering
Toronto Metropolitan University
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