Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ranko Kos

Burnaby,British Columbia

Summary

Qualified professional looking for stable employment with advancement opportunities. Highly trainable, strengths include an abundance of positive energy, experience, drive, determination, and multiple sets, providing thorough and dependable support.

Work History

Machine Operator

Made Rite Meats
01.2019 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Technical Support Engineer / Consultant

Lunos
01.2014 - Current
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
  • Tailored support solutions to diverse client environments, ensuring compatibility and minimal disruption to business operations.

Education

Class 3 Power Engineering - Power Engineering (3rd Class)

BCIT
Burnaby, BC
05.2015

High School Diploma -

Burnaby Central Secondary
Burnaby, BC
06.1987

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Quality Leadership and Physically Fit
  • Ticketed for - articulated man/scissor lift , front end loaders/forklifts
  • Skilled Time Manager - understands the meaning of deadlines
  • Participant with Safety and Accident Investigations

Accomplishments

Full scholarship for football at Minot State University, N.D. USA. Achieved final four for NCAA Div2 in 1995. Captain of the defense from 1994-1995 which gave me unparalleled experience for team work and support.

Languages

Serbian
Native or Bilingual
Russian
Elementary

Timeline

Machine Operator

Made Rite Meats
01.2019 - Current

Technical Support Engineer / Consultant

Lunos
01.2014 - Current

Class 3 Power Engineering - Power Engineering (3rd Class)

BCIT

High School Diploma -

Burnaby Central Secondary
Ranko Kos