Ranjot Singh
North York,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Dispatcher
Charger logistics Inc.
Toronto, Ontario
02.2024 - Current
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Resolved customer complaints related to service issues or delays.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Ensured compliance with safety regulations and company policies.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Provided timely updates to customers regarding their orders or requests.
- Utilized various software systems to facilitate movement, planning and scheduling.
Security Guard( Concerige)
Valguard security
Toronto , Ontario
05.2023 - 01.2024
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Observed surveillance cameras for any suspicious activity or intruders.
- Assisted with searches of personnel, vehicles, packages.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Provided customer service assistance to staff and visitors in a professional manner.
- Identified potential security risks and recommended corrective actions.
- Completed incident reports regarding violations of policies or procedures.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Answered questions from the public regarding facility rules and regulations.
- Reviewed security logs to ensure proper documentation was maintained.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Store Team Member
Canadian tire
Toronto , Ontario
09.2022 - 04.2023
- Greeted customers and provided excellent customer service.
- Assisted in stocking shelves with merchandise.
- Organized and maintained store displays.
- Provided product knowledge to customers and answered inquiries.
- Maintained cleanliness of the store, including floors, shelves, counters and restrooms.
- Operated cash register to process sales transactions.
- Processed returns and exchanges according to company policy.
- Handled customer complaints professionally and efficiently.
Education
Logistics and Supply Chain Management
Canadore College of Applied Arts And Science
Toronto, Ontario04-2024
International Business Management
Niagara College
Toronto, ON04-2023
Bachelor of Commerce
University of Delhi
Delhi, India01-2019
Skills
- Route planning
- Work order management
- Decision-making
- Communication equipment operation
- Customer service
- Conflict resolution
- Training new hires
- Multitasking and organization
Timeline
Dispatcher
Charger logistics Inc.
02.2024 - Current
Security Guard( Concerige)
Valguard security
05.2023 - 01.2024
Store Team Member
Canadian tire
09.2022 - 04.2023
Logistics and Supply Chain Management
Canadore College of Applied Arts And Science
International Business Management
Niagara College
Bachelor of Commerce
University of Delhi
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