Summary
Overview
Work History
Education
Skills
Timeline
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Ranjiv Sharma

Ranjiv Sharma

Dubai,ON

Summary

Versatile senior account executive with several years of experience in attracting and retaining top accounts, maintaining strong relationships with clients and improving sales and revenue. Working knowledge of strategic selling, sales methodologies and best sales industry practices. Excellent written and oral communication skills.

Overview

22
22
years of professional experience

Work History

Senior Account Executive

CARGO GENIUS INC.
Mississauga, Ontario
09.2021 - 05.2024
  • Developed and executed strategic marketing plans to increase product sales.
  • Identified potential customers and built relationships with them.
  • Collaborated with cross-functional teams to drive successful product launches.
  • Negotiated contracts with vendors for advertising services and other resources.

National Account Manager

TRAFFIC TECH
Mississauga, Ontario
01.2018 - 09.2021
  • Developed and implemented strategic plans to grow national accounts.
  • Created sales forecasts, tracked performance metrics, and identified opportunities for growth.
  • Coordinated cross-functional teams to ensure successful execution of account strategies.
  • Negotiated contracts with major retailers on a national level.

Operations Manager

JBL FREIGHT SYSTEMS INC.
Toronto, Ontario
06.2014 - 01.2018
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.

Dispatch Manager

OLYMPIC EXPRESS
Mississauga, Ontario
07.2010 - 06.2014
  • Maintained up-to-date records of shipments, driver logs, vehicle maintenance schedules and fuel consumption data.
  • Resolved customer complaints regarding late or incomplete deliveries by working with logistics teams to find solutions.
  • Conducted weekly meetings with staff to discuss current issues or changes in policy or procedure.
  • Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.

Account Manager

TNT EXPRESS CANADA
Mississauga, Ontario
04.2007 - 07.2010
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Created comprehensive reports on account performance and presented them to senior management.
  • Provided training and guidance to new Account Managers.
  • Negotiated contracts with clients to maximize profitability.

Outside Sales Representative

GREYHOUND CANADA
Toronto, Ontario
01.2005 - 04.2007
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Researched potential clients, identified decision makers and developed relationships with them.
  • Collaborated closely with internal departments to ensure successful execution of campaigns.

Customer Service Representative

FEDEX CANADA
Toronto, Ontario
09.2002 - 01.2005
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

BBA - Business Administration

DeVry College
Mississauga, ON
01-2000

High School Diploma -

T.L. Kennedy Secondary School
Mississauga, ON
01-1998

Skills

  • Prospecting and Networking
  • Creative Thinking
  • Project Management
  • Budget Management
  • Team Collaboration
  • Product and service expertise

Timeline

Senior Account Executive

CARGO GENIUS INC.
09.2021 - 05.2024

National Account Manager

TRAFFIC TECH
01.2018 - 09.2021

Operations Manager

JBL FREIGHT SYSTEMS INC.
06.2014 - 01.2018

Dispatch Manager

OLYMPIC EXPRESS
07.2010 - 06.2014

Account Manager

TNT EXPRESS CANADA
04.2007 - 07.2010

Outside Sales Representative

GREYHOUND CANADA
01.2005 - 04.2007

Customer Service Representative

FEDEX CANADA
09.2002 - 01.2005

BBA - Business Administration

DeVry College

High School Diploma -

T.L. Kennedy Secondary School

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Ranjiv Sharma