Ranjit Kaur
Kingston,ON
Summary
Resourceful Gas Station Manager known for high productivity and efficiency in task completion. Possess specialized skills in inventory management, customer service excellence, and safety regulations compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operation and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Circle K Gas Station
Kingston, ON
06.2020 - Current
- Ensuring that all store areas are clean, safe, and properly stocked with necessary items.
- Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner.
- Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.
- Managing financial transactions such as deposits, refunds, credits.
- Organizing daily staff schedules and assigning shifts.
- Responding quickly to emergency situations involving hazardous materials or spills.
- Training new employees on safety protocols and operational processes related to running a gas station.
- Coordinating deliveries of fuel products from vendors or suppliers on a regular basis.
- Preparing reports on sales, profits, losses, expenses, and other business activity data.
- Handled customer complaints in a professional manner while resolving issues promptly.
- Developing strategies to increase customer satisfaction and loyalty through promotional activities or special offers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
Associate of Arts - Early Childhood Education
St. Lawrence College
Kingston, ON04-2020
Skills
- Customer Service Management
- Customer Retention
- Sales oversight
- Problem-Solving
- Decision-Making
- Staff hiring
- Reliability
- Staff Development
- Analytical Thinking
- Adaptability and Flexibility
- Performance Improvements
- Inventory Management
- Quality Assurance
References
References available upon request.
Timeline
Assistant Manager
Circle K Gas Station
06.2020 - Current
Associate of Arts - Early Childhood Education
St. Lawrence College
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