ARSHDEEP KAUR
Caledon East,ON
Summary
Assisted teams in managing administrative tasks and providing technical support,Supported office management by coordinating team activities and troubleshooting issues,Contributed to enhancing productivity and maintaining smooth operations.
Overview
5
5
years of professional experience
Work History
Supervisor
Tim Horton's - Vaughan
08.2021 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Passionate about learning and committed to continual improvement.
- Provided guidance and direction to subordinated regarding job duties and responsibilities.
Packaging Supervisor
Amazon - Bolton, ON
Bolton, ON
06.2024 - 01.2025
- Supervised packaging operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on best practices for packaging processes and equipment usage.
- Implemented process improvements, enhancing workflow efficiency and reducing packaging errors.
- Coordinated daily operations to meet production targets while maintaining quality control measures.
IT Support Specialist
Managed IT Services
11.2022 - 02.2023
- Provided desktop support, including network, hardware, and software troubleshooting, ensuring efficient user operations.
- Supported hardware and software on mobile devices, including iOS and Windows Mobile, using MDM tools.
- Tested and deployed new hardware and software tools, ensuring smooth integration into the system.
- Maintained PC image libraries, updating and deploying them as necessary.
- Administrative Assistant
- Maintained Access databases, converting complex data into easily interpretable formats.
Education
Computer Programming (CPRG) -
Sheridan College
Skills
- Technical Proficiency: Active Directory, iOS, Windows, MDM Tools, Nortel/Avaya Telephone Systems
- Administrative Expertise: Budget Management, Office Organization, Sales Techniques
- Personal Attributes: Enthusiastic, Punctual, Trustworthy, Reliable, Responsible
- Communication Skills: Strong verbal and written communication, client interaction, and presentation skills
LANGUAGES
English: Professional, Hindi: Professional, French: Learner
Timeline
Packaging Supervisor
Amazon - Bolton, ON
06.2024 - 01.2025
IT Support Specialist
Managed IT Services
11.2022 - 02.2023
Supervisor
Tim Horton's - Vaughan
08.2021 - Current
Computer Programming (CPRG) -
Sheridan College