Ranjeet Kumar Bachonee
San Jose
Summary
- Highly analytical, empathic and detail-oriented User Research Scientist with independent consulting experience in user data analysis and team collaboration. Outstanding track record of iOS hardware and software troubleshooting, problem-solving and maintaining composure under pressure. Fluent in multiple languages, including English, French and Hindi. Adaptable, with a strong work ethic.
Overview
26
26
years of professional experience
Work History
Invigilator - Proctor for Examinations
McGill University
03.2023 - Current
Teaching Assistant - IPEA 503/EDEE 332
McGill Faculty Of Medicine & Health Sciences /DISE
01.2023 - 04.2024
STEM Teacher
Public And Private Schools And Colleges
11.2012 - 06.2022
A. Assistant Returning Officer AARO & SBC
ELECTIONS CANADA
10.2015 - 10.2019
- Managed and trained a diverse team of poll workers including McGill students for smooth election day operations.
- Field readiness and crisis management skills.
IOS Technical Support Advisor
Apple Care - TP
10.2011 - 11.2012
- Among the top 10 % bilingual (English-French) performers in Canada
- Resolved daily on a average about 40 technical issues with 100 % issue resolution and 100% customer satisfaction
- Achieved 11.1 % monthly Apple Care sales far exceeding the target of 2%
Cambridge (UK) O & A-levels Physics Educator
Ministry Of Education, Science And Technology
01.1998 - 03.2011
Part-time Lecturer: Foundation Course in Physics
University Of Technology
05.2009 - 09.2010
Ast. Organiser: Cambridge(UK) Physics Practicals
MES & UCLES
10.1998 - 10.2007
IT Demonstrator
University Of Keele
09.2000 - 09.2002
Education
Master of Arts - Ed. & Soc.
McGill University
Montreal, Québec, Canada06.2023
Master of Science - Information Technology
Keele University (UK)
England11.2022
PGCE (Science With Physics) -
Mauritius Institute of Education
Mauritius09.2006
Bachelor of Science - Physics (major)
St. Xavier's College - University of Bombay
Mumbai, India12.1997
Diploma in Computer Science - Computer Science
Xavier Institute of Management
Bombay, India06.1995
Certificate in Popular Science Writing -
Xavier Institute of Communications
Bombay, India12.1994
HSC/GCE A-levels - Physics, Mathematics & Chemistry
University of Cambridge
UK11.1992
Prix De La Grammaire, De L'Orthographe & Rédaction -
Alliance Française De Maurice
1984
Skills
- Analytical and Empathic mindset
- Excellent Attention to detail
- Cross-Functional Team Collaboration
- Outstanding Problem-Solver
- Calm under pressure
- Strong Interpersonal skills
- iOS Troubleshooting skills
- Efficient & Diplomatic Leadership
- Interprofessional Conflict Resolution
- Active and Patient Listener
- Fluently Multilingual (English, French, Hindi)
- Interdisciplinary Cooperation and Multidisciplinary Collaboration in Projects
Timeline
Invigilator - Proctor for Examinations
McGill University
03.2023 - Current
Teaching Assistant - IPEA 503/EDEE 332
McGill Faculty Of Medicine & Health Sciences /DISE
01.2023 - 04.2024
A. Assistant Returning Officer AARO & SBC
ELECTIONS CANADA
10.2015 - 10.2019
STEM Teacher
Public And Private Schools And Colleges
11.2012 - 06.2022
IOS Technical Support Advisor
Apple Care - TP
10.2011 - 11.2012
Part-time Lecturer: Foundation Course in Physics
University Of Technology
05.2009 - 09.2010
IT Demonstrator
University Of Keele
09.2000 - 09.2002
Ast. Organiser: Cambridge(UK) Physics Practicals
MES & UCLES
10.1998 - 10.2007
Cambridge (UK) O & A-levels Physics Educator
Ministry Of Education, Science And Technology
01.1998 - 03.2011
Master of Arts - Ed. & Soc.
McGill University
Master of Science - Information Technology
Keele University (UK)
PGCE (Science With Physics) -
Mauritius Institute of Education
Bachelor of Science - Physics (major)
St. Xavier's College - University of Bombay
Diploma in Computer Science - Computer Science
Xavier Institute of Management
Certificate in Popular Science Writing -
Xavier Institute of Communications
HSC/GCE A-levels - Physics, Mathematics & Chemistry
University of Cambridge
Prix De La Grammaire, De L'Orthographe & Rédaction -
Alliance Française De Maurice
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