Summary
Overview
Work History
Education
Skills
Timeline
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Ranjeet Khurmi

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim Horton
Amherst, NS
10.2022 - Current


  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Set overall vision and provided team leadership.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.

Assistant Manager

Tim Horton
Moncton , NB
02.2022 - 09.2022
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Supervisor

Tim Horton
Moncton , NB
07.2021 - 01.2022


  • Set overall vision and provided team leadership.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Worked in fast pace environment with positive attitude .
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Interviewed, hired and trained new employees for production positions.

Assistant Manager

Circle K
Shediac , NB
02.2021 - 12.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency .
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.

Team Leader

Mac Donald
Brampton , Ontario
09.2019 - 12.2020
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Led team of Number members while providing exceptional customer service.
  • Maximized efficiency by removing safety hazards and debris from work areas.
  • Cross-trained and provided back up for customer service managers.

Education

General Business - Business

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2020

Skills

  • Managing Multiple Priorities
  • Performance Tracking and Evaluations
  • Product and Service Knowledge
  • Managing Operations and Efficiency
  • Employee Coaching and Motivation
  • Sales Monitoring
  • Food Safety and Quality
  • Store Opening and Closing Procedures
  • Hiring and Developing

Timeline

Supervisor

Tim Horton
10.2022 - Current

Assistant Manager

Tim Horton
02.2022 - 09.2022

Supervisor

Tim Horton
07.2021 - 01.2022

Assistant Manager

Circle K
02.2021 - 12.2021

Team Leader

Mac Donald
09.2019 - 12.2020

General Business - Business

Conestoga College Institute of Technology And Advanced Learning

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