RANJEET KAUR
Brampton
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive team environment.
Overview
5
5
years of professional experience
Work History
Team Lead
CEVA Logistics
02.2024 - Current
- Lead daily operations, ensuring efficient workflow and adherence to safety protocols.
- Release orders and manage shipping schedules based on capacity constraints.
- Maintain real-time accuracy in outbound shipment data.
- Maintain multiple tracking sheets to monitor shipment time, hourly volume, carrier status, and customer performance.
- Mentor team members, fostering skill development and improving overall performance.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enforce compliance with established work standards and work instructions.
- Monitor KPI trends and communicate operational updates to team members.
- Support implementation of policy updates and process improvements.
- Train employees on safety procedures, enhancing awareness and reducing risks.
Operations Lead
Ingram Micro
05.2021 - 02.2024
- Oversaw daily departmental operations across multiple functions.
- Delivered KPI reporting including aged orders, backlog status, and SLA risk.
- Managed staffing assignments and shift coverage to ensure productivity.
- Supported departmental improvement projects to reduce delays and optimize workflow.
- Collaborated with other departments to resolve service disruptions and customer impacts.
- Conducted job observations, provided coaching, and reinforced work standards.
- Contributed to dock-to-stock cycle time achievement of two hours daily.
- Performed safety investigations and coordinated preventive actions.
- Developed communication channels to streamline cross-functional updates.
Education
Post Graduate Certificate - Global Business Management
Humber College
Toronto, ON04.2022
Bachelor of Commerce - undefined
Guru Nanak Dev University
Amritsar, India05.2019
Skills
- Stakeholder communication & reporting
- Crisis escalation & risk mitigation
- KPI performance monitoring and dashboards
- Continuous improvement / corrective actions
- SOP, compliance & documentation
- Quality assurance, accuracy & invoice timeliness
- Operational project support & implementation
- Team leadership, training & performance development
- MS Office advanced Excel trackers
- Cross-department coordination
Timeline
Team Lead
CEVA Logistics
02.2024 - Current
Operations Lead
Ingram Micro
05.2021 - 02.2024
Bachelor of Commerce - undefined
Guru Nanak Dev University
Post Graduate Certificate - Global Business Management
Humber College