Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ranjeet Kaur

Antigonish,NS

Summary

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

Walmart
06.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Participated in regular inventory counts, ensuring accuracy in store stock levels.

Customer Service Representative

Circle K
03.2024 - 02.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Educated customers about billing, payment processing and support policies and procedures.

Education

Office Admin. Health And Services - Science

Mohawk College of Applied Arts And Technology
Hamilton, ON
04-2023

Skills

  • Customer service
  • Customer satisfaction
  • Adaptability and flexibility
  • Time management
  • fast typing
  • Friendly attitude
  • Problem solving skill

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Customer Service Representative

Circle K
03.2024 - 02.2025

Customer Service Cashier

Walmart
06.2023 - Current

Office Admin. Health And Services - Science

Mohawk College of Applied Arts And Technology

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Ranjeet Kaur