Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
Generic

Ranjanpreet Gill

Surrey,BC

Summary

Detail-oriented and compassionate Medical Office Assistant with hands-on experience in clinical administration, patient care coordination, and front-desk operations. Skilled in scheduling, EMR systems, insurance claims, and maintaining patient confidentiality. Known for professionalism, multitasking, and providing supportive care in fast-paced healthcare environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Lifemark Physiotherapy
Surrey, British Columbia
08.2025 - Current
  • Greet patients, manage check-ins, and schedule appointments using the LPS (Lifemark Patient Scheduler).
  • Handle referrals and treatment submissions for ICBC, WorkSafeBC, LTD, and extended health benefits.
  • Prepare and fax documentation, respond to patient emails, and ensure timely claim submissions to third-party insurers.
  • Support the clinical team with clinic flow by managing laundry, folding linens, and preparing treatment rooms.
  • Assist with CRP (Chronic Pain Program), rehabilitation program scheduling, and documentation.

Medical Office Assistant

SAFA Medical Clinic
Surrey, British Columbia
08.2025 - 08.2025
  • Booked, confirmed, and managed patient appointments through Med Access EMR.
  • Performed patient intake: recorded vitals, height, weight, and child growth measurements.
  • Prepared exam rooms, sanitized equipment, and set up for procedures, including pap smears and B12 injections.
  • Maintained sterilization protocols using an autoclave and proper tray preparation.
  • Created lab requisitions, managed billing, and uploaded patient documents into EMR.

Security Officer

US Consulate
Vancouver, British Columbia
11.2023 - 06.2025
  • Managed front desk operations: verified appointments, checked IDs, and guided applicants through secure entry.
  • Maintained confidentiality of sensitive documents while ensuring visitor safety.
  • Provided professional customer service while monitoring checkpoints, and enforcing security procedures.
  • Collaborated with law enforcement during emergency situations as necessary.

Greeter

US Consulate
Vancouver, British Columbia
08.2023 - 11.2023
  • Assisted applicants with check-in and document verification.
  • Directed visitors to appropriate service areas, and ensured a smooth flow of appointments.
  • Prepared and packaged passports and supporting documents for return to applicants through secure shipping services.
  • Entered shipment details into internal systems, maintained records, and generated reports to ensure accuracy and accountability.

Supervisor

Tim Horton's
Summerside, Prince Edward Island
01.2022 - 06.2023
  • Oversaw daily operations during assigned shifts, ensuring smooth service, and efficient workflow.
  • Trained and supervised new team members, promoting teamwork and productivity.
  • Assisted with scheduling, inventory checks, and cash handling.
  • Provided excellent customer service while managing a fast-paced environment.

Medical Office Assistant Volunteer

Summerside Medical Clinic
Summerside, Prince Edward Island
06.2022 - 12.2022
  • Assisted front desk staff with booking appointments, filing, and scanning patient documents.
  • Answered phone calls, relayed messages, and provided support to patients and visitors.
  • Helped maintain organized patient charts, and ensured accurate entry into the EMR system.
  • Supported clinic staff with routine tasks, such as preparing exam rooms and handling office correspondence.

Customer Service Representative

TTEC
Summerside, Prince Edward Island
06.2021 - 01.2022
  • Provided phone and email support for DraftKings clients, assisting with account inquiries and troubleshooting.
  • Delivered accurate and professional customer care in a fast-paced environment.

Education

Medical Office Assistant

Medical Reception College
Burnaby, BC
09-2025

Office Administrative-Executive

Sheridan College
Brampton, ON
04-2019

Skills

  • Patient scheduling and coordination
  • EMR systems (Med Access, Accuro, LPS)
  • Billing and insurance claims (MSP, ICBC, WorkSafeBC, LTD)
  • Clinical support and infection control
  • Medical terminology
  • Communication and teamwork
  • Documentation and record management
  • Attention to detail
  • Confidentiality and professionalism

Certification

  • Emergency First Aid & CPR/AED
  • Emergency Child Care First Aid & CPR
  • Responsible Adult Course
  • Advanced Security Training
  • Worker Health & Safety Awareness

Languages

English
Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Software

  • Med Access EMR
  • Accuro EMR
  • LPS Lifemark Patient Scheduler
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access, Publisher, Project)
  • QuickBooks
  • Adobe

Timeline

Patient Care Coordinator

Lifemark Physiotherapy
08.2025 - Current

Medical Office Assistant

SAFA Medical Clinic
08.2025 - 08.2025

Security Officer

US Consulate
11.2023 - 06.2025

Greeter

US Consulate
08.2023 - 11.2023

Medical Office Assistant Volunteer

Summerside Medical Clinic
06.2022 - 12.2022

Supervisor

Tim Horton's
01.2022 - 06.2023

Customer Service Representative

TTEC
06.2021 - 01.2022

Medical Office Assistant

Medical Reception College

Office Administrative-Executive

Sheridan College
Ranjanpreet Gill