Rani Kaur Gill
Scarborough,Ontario
Summary
Accomplished HR Manager with a proven track record at Parmico EngeeneringCompany, enhancing payroll accuracy and employee satisfaction. Expert in office administration and staff management, I excel in organization and verbal communication, significantly improving workplace efficiency and fostering a positive environment. Demonstrated ability to exceed customer service goals, ensuring high levels of customer loyalty.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Receptionist
Daily Mart
Scarbrough
08.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
HR Manager
Parmico Company
Punjab, India
12.2021 - 12.2023
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Customer Service Cashier
Paninnsula
Punjab
11.2017 - 11.2019
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
Cashier
HDFC Bank
Punjab
08.2016 - 09.2017
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Master of Digital Media - Information Technology
Pecific College
Surrey, BC01.2023
MBA - Human Resource Management And Finance
Baba Farid Group of Management And Technology
Punjab, India07.2016
BBA - Human Resource Management
Mata Sahib Kaur Girls College
Punjab, India07.2014
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Office Administration
- Staff Management
- Business Administration
Accomplishments
- Responded to over200 customer inquiries each day.
- Earned2 Award" in 2022.
- Assisted management with the training of 30 new staff members.
- Increased office productivity 100% by implementing numerous process improvements.
Languages
English
Professional Working
Timeline
Receptionist
Daily Mart
08.2023 - 03.2024
HR Manager
Parmico Company
12.2021 - 12.2023
Customer Service Cashier
Paninnsula
11.2017 - 11.2019
Cashier
HDFC Bank
08.2016 - 09.2017
Master of Digital Media - Information Technology
Pecific College
MBA - Human Resource Management And Finance
Baba Farid Group of Management And Technology
BBA - Human Resource Management
Mata Sahib Kaur Girls College