My background spans both academic and professional realms, with a focus on economics and finance. I've honed my skills in financial analysis, budgeting, and strategic planning.
Welcoming customers and addressing customer needs.
Guiding customers on our banking applications and our counters.
Providing solutions to customer issues.
Advising and offering transactional solutions for individuals (credit cards, checking accounts, debit card...).
Ability to establish lasting business relationships.
Ensuring customer satisfaction and engagement.
Ensuring compliance with rules of compliance and risk management.
Promoting various products and services
Offering products and services based on customer needs
Using software to address customer inquiries
Following the provided script
Persuading the customer to purchase the offered products and services by rebutting
Questioning the customer about their consumption habits and making an offer that meets the customer's needs
Meeting quality objectives Meeting sales targets
Door-to-door canvassing
Fundraising
Donations only by debit and credit
Fund management
Stage
Financial audit: Participation in two audit missions for Mazars clients
Conducting tests to confirm the accuracy of the audited annual accounts
Contributing to the drafting of summary notes for audited companies
Taxation: Preparation of depreciation tables for over a hundred clients benefiting from Mazars' tax services Evaluation of tax exemptions available to some Mazars clients
Financial analysis and forecasting
Financial model creation
Budgeting
Financial planning Interpersonal and communication skills
Leadership
Sound decision-making
Analytical and synthesis skills
Complex conflict resolution
Microsoft Exce