Diligent Senior Product Manager offering 18 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Client services and Product Coordinator
Alendel Interiors
10.2019 - Current
Main responsibility is to ensure the smooth operation of client services and product management
Building and maintaining strong relationships with clients
Managing client accounts, including onboarding new clients, maintaining client records, and handling any client inquiries or issues
Assisting with the development and enhancement of company products and services by gathering client feedback and collaborating with the product development team
Collaborating with the sales team to provide product information, and assist with client presentations and demonstrations
Maintaining clear and effective communication with clients, internal teams, and stakeholders to ensure alignment and successful execution of client services and product strategies
Proficient use of SAP software processing orders, issuing invoices and sales analysis of products.
Project Coordinator
Silver Aim Commercial Brokers
07.2012 - 04.2018
Joined as project coordinator and Media relations, is a senior role which involved overseeing the planning, implementation and execution of the projects
Actively seek out and exploit any additional opportunities to generate revenues
Played a major role in being the centralized link communicating with consultants, architects, suppliers, contractors and company managements
Follow up on the staff individual plan, guide and motivate them to reach their targets
Implement highest possible level of customer service by handling clients’ complaints, suggestions and solve problems
Building strong company image through media relations and communications.
Events coordinator
Mshahed International Investment Group
07.2011 - 06.2012
Planned, implemented and executed: press conference, events, and media relations, developed creative brief and project descriptions that communicated the nature of the sponsorship opportunities
Managed one of the most important projects of the company “The Biggest Book in The World” registered in Guinness World Record
Coordinated and executed marketing activities including promo events, advertising, and sponsorship opportunities
Developed creative brief and /or project descriptions that communicated the nature of the event
Managed internal and external stakeholders, team colleagues and suppliers
Developed solutions associated to constraints, deadlines, and budgets allowing for execution and delivery of the most effective results within the campaign
Created presentation and /or collateral to communicate and promoted the Company and its initiatives
Developed and maintained a strong working relationship with the media newspaper, magazines, radio and television
Tracked, measured and reported media coverage
Coordinated all external PR activities as appropriate
Proofed and edited copy of articles, press releases, and speeches.
Communication and Media Relation
Media Vision
11.2008 - 06.2011
Devised branding and advertising strategies for clients based on their business objectives
Sustained media relations exercise to build on the company’s brand as well as future plans
Manage client budget proving our commitment to client company without compromising quality
Managed project delivery execution within timeframes
Development of the MV website, prints materials, and company profile
Business development by seeking and securing new clients through effective presentations and visits.
Senior Communication Consultant
Promax Middle East
07.2006 - 10.2008
Nurtured client relationships and offered strategic guidance
Arranged press conferences for clients to launch new products
Managed clients’ exhibitions and event requirements from A to Z
Forged relationships with media and subsequently inviting to aid successful product launch events
Personally, secured the Lebanese Ministry of Health approval to support client in proceeding with a diabetes awareness campaign across Lebanon that proved successful
Responsible for client Johnson & Johnson negative press release turnaround
Coordinated all media bookings with advertising agency
Ensured that all artwork and advertisements adhered to municipality rules and regulations
Edited 100% of clients’ press materials including press releases and feature articles
Pitched presentations to prospective client
Build the brand – create an environment that is sharply focused on consistently delivering exceptional, positive, customer experiences.
Interior Site Supervisor at Shah Global Interiors, Building Designs, Interiors, Jamia Nizamia Complex, Gunfoundry, Hyderabad.Interior Site Supervisor at Shah Global Interiors, Building Designs, Interiors, Jamia Nizamia Complex, Gunfoundry, Hyderabad.