Rani Jyotika
Cambridge,ON
Summary
Commerce graduate with a strong foundation in Chartered Accounting, combining academic excellence with a passion for financial analysis and strategic planning. Proven ability to analyze complex financial data, identify trends, and provide actionable insights. Eager to leverage the educational background and accounting skills to contribute to a dynamic finance team and drive informed business decisions.
Overview
2
2
years of professional experience
Work History
Volunteer Scorpius Immigration Services Inc.
Immigration Consulting Services
08.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Monitored visa expiration dates with diligence and accuracy, taking appropriate actions as necessary.
- Asked visitors prearranged chain of questions to collect information on visitors entering country.
Customer Service Representative
ESS ESS Malik Industries
04.2021 - 04.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
No Degree - Canadian Investment Funds Center
IFSE
Ontario04.2024
GED -
Punjab University
Punjab07.2022
Skills
- Active Learning
- Operations Analysis
- Equipment Safety
- Customer Satisfaction
- Department Management
- Public Record Research
Timeline
Volunteer Scorpius Immigration Services Inc.
Immigration Consulting Services
08.2023 - Current
Customer Service Representative
ESS ESS Malik Industries
04.2021 - 04.2022
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
No Degree - Canadian Investment Funds Center
IFSE
GED -
Punjab University
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