Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Availability
Timeline
Generic

Rani Gomes

Biloxi,MS

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Housekeeper

Margaretville
Biloxi, MS
02.2024 - Current
  • Assisted customers in finding desired items on shelves or through catalogs.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Provided information about hotel services upon request from guests.
  • Observed proper use of chemicals when cleaning various surfaces.

Senior Office Manager

SMEC international private
Gulshan-2, Dhaka
09.1989 - 12.2023
  • Conducted periodic reviews of existing policies and procedures to ensure compliance with current regulations.
  • Managed and coordinated administrative operations for the organization.
  • Created and maintained filing systems to ensure efficient retrieval of documents.
  • Organized meetings, conferences, and travel arrangements for staff members.
  • Ensured compliance with organizational guidelines and regulations.
  • Supervised a team of administrative assistants in their daily tasks.
  • Processed invoices related to purchases made by the organization.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Provided support during special events organized by the organization.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Coordinated arrangements for ground transportation, flight reservations and lodging.

Education

Bachelor of Arts - Economic Studies

Tejgoan
Dhaka
07-1986

Skills

  • Meeting Coordination
  • Document Management
  • Human Resources Management
  • Office Administration
  • Customer Service
  • Staff Management
  • Office Management
  • Billing
  • Excel /Microsoft word

Accomplishments

  • Best employee
  • 20/25/30/34 years achievement awards

Certification

  • English language certification

Availability

  • Part time

Timeline

Housekeeper

Margaretville
02.2024 - Current

Senior Office Manager

SMEC international private
09.1989 - 12.2023

Bachelor of Arts - Economic Studies

Tejgoan

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Rani Gomes