Skilled pharmacy technician with solid experience in retail and hospital pharmacy settings. Possess strong knowledge of medication dispensing, inventory management, and regulatory compliance. Demonstrated capability in improving pharmacy operations efficiency and enhancing patient care through effective communication and teamwork. Contributed to reducing prescription errors and streamlining workflow processes for better service delivery.
Co-leading a team of 21 pharmacists and 9 technicians, providing functional direction, training, and performance feedback.
Directing daily pharmacy operations, including workflow prioritization, scheduling, and problem resolution, to ensure high-quality service.
Implemented a new automated dispensing system that reduced dispensing errors by 60% and increased efficiency by 75%.
Managing drug inventory and purchasing, resulting in a 40% reduction in drug waste, and a 50% decrease in inventory carrying costs.
Providing medication therapy management (MTM) services and patient counseling, improving patient medication adherence rates by 45%.
Maintaining compliance with all state and federal regulations, resulting in zero regulatory violations during inspections.
Collaborating with multiple Kaiser outpatient pharmacies throughout San Diego County, as well as multiple clinics, to ensure efficient and proficient processes are implemented.