Ranford John Callao
Calgary,Canada
Summary
A highly motivated and multilingual individual committed to exceptional service, enhancing customer satisfaction and building strong relationships through excellent communication and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Seasonal Wildland Firefighter
Government of Alberta
, Alberta
04.2024 - 10.2024
- Collaborate with diverse teams to achieve common goals, ensuring efficient operations and a cohesive work environment
- Maintain high standards of accuracy and attention to detail in safety protocols and operational procedures
- Demonstrate ability to remain calm and effective under pressure, manage unexpected situations.
Boxing Fitness Class Trainer & Front Desk
Southpaw Boxing Gym
Calgary, Alberta
06.2020 - 04.2024
- Deal with and communicate customers' general inquiries and complaints while providing a high level of customer service.
- Educate clients on proper exercise techniques and safety protocols.
- Develop deep relationships with clients and encourage open communication.
Crew Member
Subway
Calgary, Alberta
03.2018 - 03.2020
- Assist, prepare and serve customer needs
- Handle cash and credit transactions, and ensure end-of-day accuracy in register balances.
- Perform regular inventory audits, manage, and minimize inventory waste.
Education
Bachelor's Degree - Business Administration, General Management, Finance
Mount Royal University
Calgary, AB12.2023
High School Diploma -
Centennial High School
Calgary, ABSkills
- Attention to Detail
- Cash Handling
- Client Coaching
- Customer Service
- Multilingual
- Relationship Building
Languages
- Tagalog
- English
- Spanish
Certification
- Standard First Aid & CPR/AED Level C, Canadian Red Cross
- Basic Life Support, Heart & Stroke
Passions
- Boxing
- Team Alberta 2022 & 2023
- Boxing instills strong discipline, focus and resilience, which are important in a workplace environment where attention to detail and the ability to manage stress are essential. Also, the experience of setting and achieving goals in boxing translate well to a result-oriented place workplace.
References
Available upon request
Timeline
Seasonal Wildland Firefighter
Government of Alberta
04.2024 - 10.2024
Boxing Fitness Class Trainer & Front Desk
Southpaw Boxing Gym
06.2020 - 04.2024
Crew Member
Subway
03.2018 - 03.2020
Bachelor's Degree - Business Administration, General Management, Finance
Mount Royal University
High School Diploma -
Centennial High School