Summary
Overview
Work History
Education
Skills
Languages
Certification
Passions
References
Timeline
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Ranford John Callao

Calgary,Canada

Summary

A highly motivated and multilingual individual committed to exceptional service, enhancing customer satisfaction and building strong relationships through excellent communication and problem-solving abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Seasonal Wildland Firefighter

Government of Alberta
, Alberta
04.2024 - 10.2024
  • Collaborate with diverse teams to achieve common goals, ensuring efficient operations and a cohesive work environment
  • Maintain high standards of accuracy and attention to detail in safety protocols and operational procedures
  • Demonstrate ability to remain calm and effective under pressure, manage unexpected situations.

Boxing Fitness Class Trainer & Front Desk

Southpaw Boxing Gym
Calgary, Alberta
06.2020 - 04.2024
  • Deal with and communicate customers' general inquiries and complaints while providing a high level of customer service.
  • Educate clients on proper exercise techniques and safety protocols.
  • Develop deep relationships with clients and encourage open communication.

Crew Member

Subway
Calgary, Alberta
03.2018 - 03.2020
  • Assist, prepare and serve customer needs
  • Handle cash and credit transactions, and ensure end-of-day accuracy in register balances.
  • Perform regular inventory audits, manage, and minimize inventory waste.

Education

Bachelor's Degree - Business Administration, General Management, Finance

Mount Royal University
Calgary, AB
12.2023

High School Diploma -

Centennial High School
Calgary, AB

Skills

  • Attention to Detail
  • Cash Handling
  • Client Coaching
  • Customer Service
  • Multilingual
  • Relationship Building

Languages

  • Tagalog
  • English
  • Spanish

Certification

  • Standard First Aid & CPR/AED Level C, Canadian Red Cross
  • Basic Life Support, Heart & Stroke

Passions

  • Boxing
  • Team Alberta 2022 & 2023
  • Boxing instills strong discipline, focus and resilience, which are important in a workplace environment where attention to detail and the ability to manage stress are essential. Also, the experience of setting and achieving goals in boxing translate well to a result-oriented place workplace.

References

Available upon request

Timeline

Seasonal Wildland Firefighter

Government of Alberta
04.2024 - 10.2024

Boxing Fitness Class Trainer & Front Desk

Southpaw Boxing Gym
06.2020 - 04.2024

Crew Member

Subway
03.2018 - 03.2020

Bachelor's Degree - Business Administration, General Management, Finance

Mount Royal University

High School Diploma -

Centennial High School
Ranford John Callao