Ranesh Thirukeswaran
Kitchener,ON
Overview
7
7
years of professional experience
1
1
Certification
Work History
System Administrator
MECWACARE Aged Care
03.2022 - 05.2024
- Managed the lifecycle of IT assets, ensuring compliance with organizational policies and regulatory requirements.
- Defined and implemented processes for effective asset management, collaborating with key stakeholders to ensure adherence and training.
- Conducted regular analysis of software licenses and systems, achieving a 98% compliance rate with regulatory standards.
- Spearheaded procurement processes for enterprise technology, recommending solutions that resulted in $15K in cost savings.
- Collaborated with the systems manager to implement a Standard operating environment (SOE), automating deployment, configuration, and maintenance, enhancing IT support efficiency, compliance, and governance.
- Provided timely support for hardware (Desktops, Laptops, Printers), standard software, and server- related issues, responding to and solving weekly tickets adhering to ITIL processes.
System Administrator
Mercedes-Benz Group
06.2021 - 03.2022
- Managed the lifecycle of IT assets, ensuring compliance with organizational policies and regulatory requirements.
- Defined and implemented processes for effective asset management, collaborating with key stakeholders to ensure adherence and training.
- Conducted regular analysis of software licenses and systems, achieving a 98% compliance rate with regulatory standards
- Spearheaded procurement processes for enterprise technology, recommending solutions that resulted in $15K in cost savings.
- Collaborated with the systems manager to implement a Standard operating environment (SOE), automating deployment, configuration, and maintenance, enhancing IT support efficiency, compliance, and governance.
System Support Engineer
Virtusa (PVT)LTD
07.2017 - 03.2018
- Administered enterprise technology systems and software, ensuring efficient deployment and maintenance in alignment with organizational standards.
- Participated in the procurement and vendor management lifecycle, contributing to contract negotiations and system upgrades.
- Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Coordinate installation of software system.
- Administration of Compute Systems, Server and maintenance.
- Experience in antimalware applications such as MCAFEE ENS, DLP, and AGENT.
- Knowledge in Active Directory.
- SCCM Trouble shooting.
Education
Bachelor of Science -
University of Greenwich
London07-2017
Master of Science -
Melbourne Institute of Technology
Melbourne, VIC12.2020
Skills
- System Administration
- Service Now
- Microsoft 365
- IT Infrastructure administration
- Microsoft Desktop and Server administration
- Defined and implemented processes for effective asset management, collaborating with key stakeholders to ensure adherence and training
- Conducted regular analysis of software licenses and systems, achieving a 98% compliance rate with regulatory standards
- Spearheaded procurement processes for enterprise technology, recommending solutions that resulted in $15K in cost savings
- Collaborated with the systems manager to implement a Standard operating environment (SOE), automating deployment, configuration, and maintenance, enhancing IT support efficiency, compliance, and governance
- Provided timely support for hardware (Desktops, Laptops, Printers), standard software, and server- related issues, responding to and solving weekly tickets adhering to ITIL processes
- IT Asset Management
- Vendor Management
- Purchasing and Procurement Processes
- IT hardware and testing
- IT inventory management
- Regulatory and Compliance
- Data Analysis and Reporting
Professional Summary
• Results-driven IT Engineer with 4 years of experience in planning, management,
Technical Support and analysis of enterprise IT assets.
• Expertise in governance, compliance, and vendor management, with a strong
focus on process definition and stakeholder engagement.
• Proficient in software tools for asset management, including ServiceNow, with
advanced skills in data analysis and reporting using Excel.
• Committed to ensuring regulatory compliance and optimizing asset lifecycle
management.
• Passion for leveraging technology-enabled solutions and data to deliver customer
value efficiently.
Certification
- MS-900: Microsoft 365 Fundamentals
- SC-900: Microsoft Certified Security, Compliance, and Identity Fundamentals
Timeline
System Administrator
MECWACARE Aged Care
03.2022 - 05.2024
System Administrator
Mercedes-Benz Group
06.2021 - 03.2022
System Support Engineer
Virtusa (PVT)LTD
07.2017 - 03.2018
Bachelor of Science -
University of Greenwich
Master of Science -
Melbourne Institute of Technology
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