Raneisha Waddell

• Lead full-scale operations for a luxury wellness studio offering medical-adjacent services, including IV infusions and AI-integrated recovery technologies, cryotherapy, clinical grade red-light therapy, float tank(sensory deprivation), as well as sauna and cold plunge recovery services.
• Oversee a multidisciplinary team of 15+ employees, including registered nurses and recovery specialists, ensuring strict adherence to medical compliance and safety protocols.
• Drive revenue growth by analyzing key performance indicators (KPIs) and implementing data-driven retention modeling.
• Cultivated relationships with clients and stakeholders, enhancing loyalty and expanding business opportunities through networking.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Manage all operational facets including budgeting, payroll, inventory for medical supplies, and vendor negotiations to maintain cost controls and operational scalability.
• Maintain luxury client experience standards while developing local partnerships and community outreach initiatives to expand brand presence in the competitive Los Angeles market.

• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Mentored teacher trainees in anatomy, sequencing, and instructional methodology, providing structured feedback that accelerated their development.
• Conducted diverse yoga classes, catering to varying skill levels and promoting inclusivity.
• Developed customized lesson plans aligned with individual goals and wellness journeys.
• Enhanced student engagement through personalized feedback and adjustments during sessions.
• Organized workshops focusing on advanced asanas, mindfulness practices, and holistic wellness approaches.
• Implemented community outreach programs to promote health benefits of yoga and attract new clients.
• Collaborated with studio management to improve operational efficiencies and enhance client experience.

• Engaged by ownership as launch consultant to establish operational infrastructure and systems for new immersive art studio and wine bar concept opening in downtown Santa Monica.
• Developed and implemented all pre-opening operational systems including staff hiring protocols, training manuals, inventory management, and daily operating procedures for the 'Art Unleashed' action painting experience.
• Recruited, onboarded, and trained initial team of Floor Artists on guest engagement, demonstration techniques, and booking systems (FareHarbor/Square).
• Designed end-to-end guest experience from check-in through session facilitation to art packing, ensuring the signature adults-only creative experience delivery.
• Established vendor relationships, supply chain workflows, and paint inventory management systems to support ongoing studio operations.
• Collaborated with ownership on launch strategy, special event programming (date nights, corporate events, black light parties), and pre-opening marketing initiatives.
• Successfully transitioned all systems and operational knowledge to permanent leadership following studio launch.

• Promoted to executive leadership to oversee full studio performance, and strategic growth for a high-volume location.
• Increased membership sales by 30% within six months by implementing targeted growth strategies, team accountability systems, and data-informed retention initiatives.
• Recruited, trained, and mentored a team of 100+ front desk staff and teachers(scheduled and substitute), the assistant director, successfully developing internal candidates for management roles.
• Partnered with regional leadership to optimize class schedules, Improve client experience, develop and train scheduled teachers while overseeing teacher trainings.
• Oversaw comprehensive studio operations, including inventory management, recruitment, training initiatives, class schedule coordination, and teacher performance enhancement strategies.
• Coordinated workshops and events, fostering a vibrant studio culture and member involvement.
• Cultivated partnerships with local businesses to expand outreach and collaboration opportunities.
• Oversaw financial management, ensuring budget adherence while maximizing profitability of studio operations.
• Developed strong client relationships through transparent communication and consistently delivering high-quality work on time.
• Conducted regular performance evaluations to encourage professional growth among staff members while maintaining studio standards of excellence.

• Facilitated and mentored cohorts within the studio's teacher training program.
• Co-facilitated 200-hour teacher trainings, delivering curriculum on alignment, anatomy, and teaching methodology to cohorts of 20+ trainees.
• Provided individualized mentorship and performance evaluations, helping trainees refine their teaching skills and build professional confidence.
• Developed personalized lesson plans to enhance student engagement and progress.
• Cultivated a supportive community atmosphere through effective communication and feedback.
• Organized workshops and events to broaden student knowledge of yoga practices.
• Evaluated student performance, providing constructive feedback for continuous improvement.

• Managed the full leasing lifecycle for a large-scale residential community.
• Managed tenant relations and financial transactions, including rent collection and security deposits, ensuring compliance with Fair Housing regulations.
• Trained new leasing staff on operational procedures and customer engagement techniques.
• Analyzed market trends to inform pricing strategies and enhance competitive positioning.
• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Enhanced resident satisfaction by providing exceptional customer service and addressing inquiries promptly.

• Supervised front desk operations to enhance customer service and experience.
• Trained and mentored team members on best practices for client interactions.
• Streamlined check-in and check-out processes to improve efficiency and reduce wait times.
• Managed scheduling for classes and appointments, optimizing resource allocation.
• Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
• Assisted in staff recruitment, training, and scheduling to ensure optimal team performance and coverage during peak hours.

• Supervised daily activities and routines to ensure child safety and well-being.
• Developed engaging educational activities to promote cognitive and social development.
• Communicated effectively with parents regarding child progress and behavioral concerns.
• Implemented age-appropriate discipline techniques to foster positive behavior management.
• Provided nutritious meals and snacks, adhering to dietary restrictions as necessary.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Ensured child safety through diligent supervision and adherence to established protocols.
• Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
• Taught children to organize toys, wash hands, and share by leading by example.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

• Provided customer service and sales support in a fast-paced retail.
• Assisted in visual merchandising, ensuring compliance with brand standards and seasonal displays.
• Delivered exceptional customer service, enhancing shopping experiences and fostering loyalty.
• Processed transactions accurately, maintaining efficient checkout procedures and minimizing wait times.
• Assisted customers with product selection and purchasing decisions, consistently meeting sales goals.
• Managed cash register transactions and maintained accurate daily financial reconciliations.

The Call was a national prayer movement organizing stadium-sized gatherings of up to 400,000 young adults, focused on spiritual awakening, racial reconciliation, and societal transformation. Served in senior leadership role responsible for the organization's largest operational function.

• Designed and implemented comprehensive volunteer infrastructure for events serving 200–3,000+ volunteers, creating recruitment systems, screening processes, training materials, and placement protocols from the ground up.
• Directed large-scale event operations for stadium gatherings, managing on-site volunteer check-in, real-time problem-solving, and coordination across all event functions including ushering, hospitality, children's ministry, and prayer teams.
• Managed volunteer databases tracking thousands of individuals across multiple states, ensuring accurate contact information and enabling rapid mobilization for future events.
• Led social media efforts, managing multiple platforms to promote events, increase volunteer participation, and communicate organizational vision to a young adult audience.
• Developed communication workflows including phone banking campaigns and email marketing, building the relational infrastructure connecting The Call to its volunteer base.
• Coordinated cross-functionally with executive leadership, interns, and contracted staff, ensuring all departments had necessary volunteer support for event execution.
• Managed multiple projects simultaneously during both event season and off-season planning periods, demonstrating exceptional organizational and leadership capacity.

• Contributed to the development of leadership and mentorship curriculum.
• Developed educational materials focused on personal formation, discipleship, and organizational development for international leadership programs.
• Drew directly from Eddie James Ministries outreach experience and One Thing Internship training to inform curriculum design and mentorship frameworks.
• Researched possible grants and created proposals to submit along with grant applications.
• Identified training needs and developed content while evaluating existing programs.

• Delivered technical support and customer service in a high-volume call center environment.
• Resolved complex technical issues for customers while consistently maintaining performance metrics for call quality and resolution time.
• Trained in advanced client de-escalation techniques, successfully recovering at-risk customer accounts.
• Streamlined communication channels between technical teams and customers, improving response times and satisfaction.
• Led initiatives to improve troubleshooting protocols, resulting in increased first-contact resolution rates.

• Developed foundational retail operations and customer service expertise at Walmart Supercenter #1100.
• Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
• Collaborated with team members to optimize product displays, enhancing store presentation and appeal.
• Resolved customer inquiries and complaints effectively, promoting satisfaction and loyalty.

• Delivered high-volume food service and cultivated client relations skills in a fast-paced restaurant environment.
• Collaborated with kitchen staff to ensure timely food preparation and quality standards.
• Resolved guest complaints swiftly, maintaining high satisfaction levels.