Raneice Melendez
Pico Rivera
Summary
Experienced and motivated leader in multiple aspects of retail and warehouse operations, who would like to secure a position with the organization. Looking for advancement which presents a challenging role where I can further develop and utilize my skills and knowledge to drive sales for the organization.
Overview
8
8
years of professional experience
Work History
Merchandise Manager
Sam’s Club
11.2024 - Current
- Responsible for managing daily departmental operations, staff training and supervision, human resources, departmental succession planning, staff performance evaluation, touring facility with regulatory officials, monitoring accident trends, inventory management, executing layout changes, managing receiving and claims department, promoting safety awareness, customer relations, and other leadership functions.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Optimized stock levels by implementing an effective replenishment system, reducing stockouts and overstock situations.
Fresh Manager
Sam's Club
03.2020 - 11.2024
- Managed customer service inquiries and complaints in a timely manner
- Supervised daily operations including scheduling shifts, assigning duties
- Communicated regularly with customers to gain insights into their needs
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Oversaw a fresh area which accounted for 54 million in revenue 2023-2024
Prepared Foods Lead
Sam's Club
10.2018 - 02.2020
- Oversaw 60-70 associates with daily sanitation and rotating processes
- Organized and prioritized members requests and needs for orders and member service
- Contributed to daily business success with daily planning of production using the fresh sales tool
Supervisor
Sam’s Club
07.2016 - 10.2018
- Responsible for managing member services operations, staff training and supervision, managing wage budgets, facilitating membership renewals, key staff recruitment, staff performance evaluation, new-hire processing and onboarding, customer service, and other related assignments.Selected Accomplishments and Initiatives:▪
Managed approximately 60 associates, overseeing a diverse staff.▪
Oversaw all front-end processes, including digital technology, member services, and self check out.▪
Recruited, hired, trained, and mentored personnel.
Education
General Studies -
El Rancho High School
07.2014
Dental Assistant - DA
Everest College
07.2009
Skills
- Sales Monitoring
- Staff Development
- Recruiting and Interviewing
- Policy Enforcement
- Product and Service Knowledge
- Compliance Understanding
- Employee Performance Evaluations
- Orientation and Training
- Operation Management
- Team Motivation
- Employee Scheduling
- Retail Operations
Timeline
Merchandise Manager
Sam’s Club
11.2024 - Current
Fresh Manager
Sam's Club
03.2020 - 11.2024
Prepared Foods Lead
Sam's Club
10.2018 - 02.2020
Supervisor
Sam’s Club
07.2016 - 10.2018
General Studies -
El Rancho High School
Dental Assistant - DA
Everest College
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