Raneem Almohamad
Ottawa
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Compensation Advisor AS-01
Statistics Canada
10.2024 - Current
- Plan, Develop, and Implement HR Strategies: Design and execute human resources strategies, policies, and programs to meet organizational HR needs, with a focus on compensation and benefits, and employee relations.
- Advise on HR Policies and Programs: Provide guidance to employers and employees on interpreting human resources policies, compensation programs, benefits, and collective agreements, ensuring compliance and understanding.
- Negotiate and Mediate Labour Disputes: Negotiate collective agreements and mediate disputes or grievances on behalf of employers or employees, fostering positive labour relations.
- Manage HR Information Systems: Oversee and maintain HR-related systems such as Phoenix Pay System, Helix, GCDocs, and HR Notices, ensuring the accuracy of compensation and benefits data and suggesting improvements to systems and policies.
- Coordinate Employee Development and Performance Programs: Administer programs for staffing, training, career development, performance appraisals, and employee assistance. Conduct research and recommend modifications to existing policies to improve efficiency and employee satisfaction.
Administrative Officer AS-01
Ministry of National Defense
01.2024 - 10.2024
- Provides administrative support to both new and existing employees, redirects requests to the appropriate source
- Provided expert advice and guidance on policies and procedures, ensuring compliance and efficiency.
- Assisted in the development and implementation of administrative processes to streamline operations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Advisory Agent - Member and Client Experience
Desjardins
04.2021 - 12.2023
- Support members and clients by telling them about existing applications and technological tools that can help them do transactions and operations on their own
- Contribute to business development and maintain business relationships through service delivery and activities
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners
- Uphold compliance, security, and risk management standards.
Education
Bachelor of Science - Health Sciences
University of Ottawa
05.2024
High School Diploma -
Vanier High School
06.2020
Skills
- Excellent communication and leadership skills
- Able to effectively perform individually with minimum to no supervision
- Used interpersonal skills to relate well to clients and coworkers to complete duties efficiently
- Experienced in using Microsoft Office applications including Word, Excel, OneNote, Outlook, and SharePoint to manage documents, analyze data, and collaborate effectively
- Able to easily adapt to new environments while keeping a professional and positive attitude
- Fluent in both French and English, with advanced written and verbal communication skills
Timeline
Compensation Advisor AS-01
Statistics Canada
10.2024 - Current
Administrative Officer AS-01
Ministry of National Defense
01.2024 - 10.2024
Advisory Agent - Member and Client Experience
Desjardins
04.2021 - 12.2023
High School Diploma -
Vanier High School
Bachelor of Science - Health Sciences
University of Ottawa
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