Randy Zinck

Line Haul driver.Transporting small packages for UPS,Loomis,Fedex, and VI Carriers from Comox, BC to Gold River, BC then return to Comox, daily part time, 3 hours per day.

Light Lifting of packages into Van, then unloading at agent warehouse, returning to Comox with any return packages.

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
• Increased customer engagement through social media.
• Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
• Conducted daily updates to social media profiles to boost company online presence.
• Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics for both print and online use.
• Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
• Developed social media calendar, which included scheduling email blasts, social media posts, marketing campaigns, and website updates.
• Tracked and analyzed social media and online marketing initiatives.
• Utilized SEO techniques to optimize website content, improve search engine rankings, and increase traffic.
• Approved, reviewed and edited content flowing to website.

• Entered patient details into Hubspot computer system and managed database of all patient information.
• Worked effectively with staff from all departments via Microsoft teams
• Managed large caseload of patients
• Developed rapport to create safe and trusting environment for care.
• Monitored progress and documented patient health status changes to keep medical team updated.
• Upheld confidentiality requirements and regulatory compliance guidelines.
• Collected and reviewed patient information to assess eligibility for medical care
• Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
• Collected and reviewed patient information to assess eligibility for stem cell treatment.
• Conducted between 10 to 12 one on one zoom and or phone calls calls daily with potential patients.These were done in order to evaluate medical conditions they wanted treated. I then would build quotes for patient review, collecting payments of $30,000USD plus per patient. sending out all quotes and invoicing through Hubspot,excel and outlook express programs
• Conducted daily organization through outlook calender and teams and all other microsoft 360 tools and programs.
• Helping patients organize all aspects of their medical treatment, from payments,travel itineraries,pre and post medical follow ups including specialized nutrition plans, pre and post treatment exercise programs as well as monthly follow ups with my patients
• Attended daily teams meeting with sales dept. to improve quality of our sales calls,follow ups and closing of patients.
• Involved in daily marketing meeting with management to hep increase brand awareness through our celebrity influencer program,instagram,facebook,twitter and reddit forums
• Maintained confidentiality of patient data and condition to safeguard health information.
• Worked with patients and families to develop future plans and discuss care actions.
• Entered details into computer systems and managed database of information.
• Responded to patient concerns and questions with compassionate and knowledgeable service.

• Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key social media platforms
• Networked across all social media platforms to build new connections and make initial contacts with prospective patients
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Monitored return on investment of online and social media marketing efforts.
• Crafted content and online posts which drew in new clientele and larger markets.
• Helped design personalized app to help assist new and current patients with their stem cell journey. This included all stages of development and design of the app.
• Conducted presentation and training of app to all other patient advocates and managment
• Maintained personal relationships to help build brand awareness with major international companies including UFC management,coaches and fighters directly. WWE,NFL,NHL,CFL,,as well as Tony Hawk,Jason Ellis, Joe Rogan to name a few.
• Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
• Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
• Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
• Wrote social media content to increase engagement with customers.
• Met multiple deadlines using strong task prioritization skills.
• Analyzed and reported social media and online marketing campaign results.
• Tracked and capitalized on emerging industry trends to boost campaign performance.

• Loaded and unloaded UPS and Fedex Express skids and loose packages at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
• Completed regular inspections and maintenance inspections, as well as basic to major mechanical and equipment repairs, to keep equipment operating by myself.
• Managed day-to-day business operations.
• Maximized load safety by balancing, securing and weighing products.
• owned fleet of 1 ton and 5 ton commercial vans.
• Bonded driver with just some of the following contracts; Canada Post,BC Cannabis Stores.TD bank to bank cash transfers ,Purolator,Loomis,Fedex Express,UPS,Island Health delivering all lab samples as well as all banking transfers from 2 remote clinics to main hospital in Campbell River.
• Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.

Lead Guide position responsible for the daily operation of a 28 foot Grady White,The safety of my guests as well as the main leadership role for all junior guides on and off the water. I was heavily involved in the training of guides on how to interact with guests as well as fishing techniques and boat safety and operation. I was responsible for daily planning of my guests experience, from catch management to proving the greatest nature and wildlife experiences, as well as teaching them about the local Haida Gwaii culture.

• Worked closely with management staff to create new and lucrative tours.
• Built personal relationships with guests to promote positive experiences.
• Answered questions, pointed out important features and offered further details about the local culture and wildlife
• Wrote weekly blogs for social media posts including my own photography
• Helped manage all daily operations on the dock as well as constant supervision of guides on the water conducting daily reviews of operations of all boats and captains to make sure the team adheres to all safety measures put i place by the lodge and transport Canada.
• was responsible for overseeing the guide team to help resolve any issues that happened on and off the water to help with training and or discipline measures to make sure all day to day operations were run safe and happy!
• conducted weekly management meetings to cover all aspects of the dock including boat maintenance schedules and repair problems as they happened. Tackle ordering and inventory.
• bait and tackle control
• Worked flexible hours across night, weekend and holiday shifts.

• Collaborated with dispatchers to stay on top of pickups and dropoffs and adapted quickly to changing assignments.
• Adhered to tight schedule and met departure and arrival deadlines.
• Inspected vehicle regularly to identify and handle upkeep needs and maintain peak performance from fleet of vehicles as I was an owner/operator.
• Delivered Canada Post,Purolator,fedex door to door in Gold River and Tahsis.I was contract driver under supervision of Ken who was the manager for Canada Post Vancouver Island.
• VIHA blood and medication to remote clinics 5 days a week
• responsible for transportation of dangerous goods to laboratories for testing
• Directly interacted with customers to deliver mail, packages and ordered goods.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Distributed mail to residences and businesses, delivering secure packages to their homes.
• Worked flexible hours; night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.

Owner/Operator of West Pacific Charters. I was responsible for every aspect of owning my own charter company from bookings, website management, fish processing and packaging, guest accommodations, daily cleaning and maintenance of my boats.

• Managed day-to-day business operations.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Assessed income and expenses and adapted plans to improve profit levels.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Oversaw end-to-end business processes to maintain proficiency and profitability.
• Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
• Served as principal stakeholder over organization's complete operations.
• Spearheaded business-related aims to meet tactical planning initiatives.
• Trained and motivated employees to perform daily business functions.
• Put together realistic budgets based upon costs and fees for successfully operating business.

• Performed day to day activities including large purchase orders,seeking out and establishing new companies to do business with, restocking,training,installation.
• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Washed, waxed and buffed vehicle bodies for professional shine.Was one of the only people on the island that was trusted by local car clubs to wetsand and polish members cars.
• Planned and coordinated work for team of detailers.
• Advised customers on regular care needs to prevent issues such as deteriorating paint.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Trained and developed personnel to improve safety, employee relations and resolve any issues
• Supervised staff of 12 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Ceramic Coatings,scratch removal,ozone smell removal, Biohazard cleaning,engine detailing,spray in liners,custom accessories including rims and tires,stereo and alarms.
• Specialized in obtaining and keeping Government detail contracts including RCMP,ICBC
• Obtaining phenomenal relationships with local car dealerships,gaining trust to do all new and used detailing

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Inspected finished work to verify employee compliance with detailing standards.
• Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
• Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
• Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
• Trained detail team to deliver best possible service to customers with quality work.
• Oversaw inventory, equipment maintenance and bay cleaning.
• Directed training and retraining of employees to boost performance and enhance business results.

• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
• Washed, waxed and buffed vehicle bodies for professional shine.
• Planned and coordinated work for team of detailers.
• Provided mobile detailing services to clients at places of employment.
• Washed cars and trucks daily for auto dealership.
• Maintained car detailing equipment and supplies in optimal condition for daily demands.
• Managed all marketing and sales,payroll,ordering and inventory control, purchasing.Handled all hiring,training, and firing off staff.
• Increased sales by upselling and recommending services and products to customers.
• Managed day-to-day business operations.