Randy Young
Sales Account Management
Calgary,AB
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
PROFESSIONAL CUSTOMER SERVICE EXPERT Sales and Managerial Experience Extensive experience in customer service for over two decades, integrity and professionalism in dealing with the public Excellent communication and organizational skills Ability to maintain calm composure during stressful situations Meeting and exceeding targets and goals Attention to detail, ensuring accuracy and effectiveness to complete tasks Successful in working on a team, multi tasking and strong computer skills Conflict Management experience
Overview
1
1
Language
Work History
Owner, Operator, Manager
A River Ran Through It Café High River
- Extensive Customer Service
- Managing and servicing clients especially during conflict situations, to ensure the most professional, respectful and courteous experience for my customers.
Senior Associate
Bayside Associates Calgary
- Expertise in helping clients needs and Customer Service
- Dealing with a wide range of clients, Calmly dealing and solving problems, stressful situations handled in a timely, professional manner
Supervisor-Team Leader
Tripeze
- Com and Sears Travel Website, Supervising a team, helping clients on the website
- Contributing to promotions and helping market Sears brand
Manager/Travel Consultant
- Acquiring new clientele and servicing existing clients
- Trouble shooting and scheduling
- Responsible for bank deposits and accounting
Education
Hospitality/Tourism Degree -
Skills
Strategic planning
Relationship building
Consulting
Business Development
Troubleshooting
Sales and marketing
Client Service
Client Relationships
Client needs assessments
Written and verbal communication
Multitasking Abilities
Excellent Communication
Organization and Time Management
I am currently a basic Spanish speaker
My current level of Spanish is beginner, however, my spouse is a native Spanish speaker and I am currently taking extra courses to improve my skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner, Operator, Manager - A River Ran Through It Café High River
Senior Associate - Bayside Associates Calgary
Supervisor-Team Leader - Tripeze
Manager/Travel Consultant -
Grant MacEwan University Edmonton - Hospitality/Tourism Degree,