Summary
Overview
Work History
Skills
Timeline
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Randy Ritua

San Diego,CA

Summary

Dynamic coach with a proven track record at Ocean View Christian Academy, enhancing athlete performance through motivational leadership and effective communication. Skilled in team development and building relationships, I fostered a positive environment that improved player confidence and cohesion, while implementing tailored training strategies to reduce injury rates and promote personal growth. Proven ability to motivate individuals and teams, leading to significant performance improvements. Demonstrated effective communication and strategic planning skills in various coaching environments.

Results-driven professional prepared for coaching role. Offers extensive experience in developing tailored coaching programs that drive measurable improvements. Focuses on collaborative team efforts and adaptability to changing needs, ensuring consistent achievement of goals. Known for strong interpersonal skills and leadership qualities.

Overview

37
37
years of professional experience

Work History

Coach

Ocean View Christian Academy
04.2024 - Current
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Throughout the season I had developed key leaders to help in building a strong team atmosphere.
  • Throughout the season, as a team we learned how to learn to persevere in tough situations.

Customer Service Representative

Amazon Toner Services
01.2009 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Serviced Mid to High production Network printers.

Coach

Calvary Murrieta Christian School
11.2009 - 03.2015
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Reduced player injury rates with the implementation of tailored warm-up routines and strength conditioning exercises.
  • Fostered positive and inclusive team environment, leading to increased team cohesion and morale.
  • Collaborated with school officials to ensure student-athletes' academic and athletic commitments were balanced effectively.
  • Fostered leadership among players, by creating mentorship programs that paired experienced athletes with newcomers.

Customer Support Service Engineer

Various Computer Companies
01.1988 - 07.2009
  • Enhanced customer satisfaction by promptly addressing and resolving technical issues.
  • Participated in industry events as a company representative, showcasing expertise in providing top-notch customer support services within the engineering field.
  • Streamlined support processes for increased efficiency and reduced response time.
  • Handled troubleshooting and fault-finding services onsite and by phone.

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Team development
  • Interpersonal relationships
  • Motivational leadership style
  • Team bonding
  • Athlete development
  • Youth sports coach
  • Youth mentor
  • Personal development
  • Motivational techniques

Timeline

Coach

Ocean View Christian Academy
04.2024 - Current

Coach

Calvary Murrieta Christian School
11.2009 - 03.2015

Customer Service Representative

Amazon Toner Services
01.2009 - 07.2024

Customer Support Service Engineer

Various Computer Companies
01.1988 - 07.2009
Randy Ritua