Randy Perkins Sr.
Cottonwood
Summary
Dynamic Freight Broker Agent with RDS Logistics, skilled in negotiating optimal freight rates and enhancing service delivery. Proven expertise in shipment tracking and deadline management, fostering strong carrier relationships. Recognized for improving client satisfaction and streamlining operations, leveraging both analytical and interpersonal skills to drive results.
Overview
28
28
years of professional experience
Work History
Freight Broker Agent
RDS Logistics
Brea, CA
01.2022 - 05.2024
- Negotiated freight rates with carriers to optimize transportation costs and enhance service delivery.
- Managed shipment schedules, ensuring timely pickups and deliveries for clients across various regions.
- Utilized logistics software to track shipments and communicate updates to clients effectively.
- Developed strong relationships with carriers, fostering collaboration and improving service quality.
- Resolved customer inquiries and issues promptly, maintaining high levels of client satisfaction.
Parts Manager
Smith Power Products
Sparks, NV
01.1996 - 05.2021
- Oversaw inventory management, ensuring optimal stock levels to meet production demands.
- Streamlined parts ordering processes, reducing lead times and improving supply chain efficiency.
- Implemented training programs for staff on new inventory management systems and best practices.
- Developed vendor relationships to enhance procurement strategies and negotiation outcomes.
- Analyzed sales trends to forecast demand and adjust inventory levels accordingly.
- Conducted regular audits of inventory accuracy, implementing corrective actions when necessary.
- Managed budgeting for parts procurement, aligning expenditures with organizational goals and forecasts.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Supervised and trained staff on product knowledge and customer service.
- Maintained up-to-date knowledge on industry trends and advancements in technology to continuously improve operations within the department.
Education
High School Diploma -
Anderson Union High School
Anderson, CA06-1977
Skills
- Transportation regulations
- Shipment tracking
- Deadline management
- Load planning
Timeline
Freight Broker Agent
RDS Logistics
01.2022 - 05.2024
Parts Manager
Smith Power Products
01.1996 - 05.2021
High School Diploma -
Anderson Union High School