Randy Penaranda
Drumheller
Overview
16
16
years of professional experience
Work History
Healthcare Provider
Alberta Health Services
05.2023 - Current
- Provided timely and accurate documentation of patient care, ensuring compliance with regulatory standards.
- Participated in quality and safety initiatives aimed at reducing adverse events, improving patient outcomes, and fostering a culture of accountability within the organization.
- Researched industry innovations and emerging treatments to improve care delivery.
- Enhanced healthcare team efficiency through effective communication and collaboration.
Server/Bartender
Yavis Family Restaurant
03.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Gaucho Brazilian BBQ
03.2020 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server/Manager
Boston Pizza Restaurant
08.2008 - 10.2014
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Managed multiple servers across diverse platforms, ensuring seamless integration and interoperability.
- Monitored server performance and provided feedback to enhance server delivery.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Education
License Certificate - Licensed Practical Nurse
NorQuest College
Edmonton, AB08.2011
Skills
- Care Planning
- Vital signs monitoring
- HIPAA Compliance
- Compassionate Care
- Medication Administration
- Patient Assessments
Languages
English
Native or Bilingual
Timeline
Healthcare Provider
Alberta Health Services
05.2023 - Current
Server/Bartender
Yavis Family Restaurant
03.2022 - 05.2023
Server/Bartender
Gaucho Brazilian BBQ
03.2020 - 01.2021
Server/Manager
Boston Pizza Restaurant
08.2008 - 10.2014
License Certificate - Licensed Practical Nurse
NorQuest College