Randy Mangona

• Supervised daily operations, ensuring compliance with health and safety standards.
• Trained and mentored team members on customer service excellence and food preparation techniques.
• Implemented efficient workflow processes, improving service speed during peak hours.
• Managed inventory levels, coordinating with suppliers to maintain stock availability.

Provides continuous, non-medical supervision to patients at risk of falls, injury, or with cognitive impairment

• Safety Monitoring
• Behavior Redirection
• Basic Assistance
• BLS certified
• Communication: Reporting patient status changes to nurses immediately.
• Performed tasks as assigned, patient tagging, room changes, runner, desk assistant

• Streamlined daily operations to enhance team efficiency and productivity.
• Trained new team members on safety protocols and operational procedures.
• Collaborated with colleagues to maintain high standards of customer service.
• Implemented process improvements that reduced operational delays and enhanced workflow.

• Managed patient check-in processes to enhance operational efficiency.
• Coordinated insurance verification and eligibility checks for incoming patients.
• Processed patient registration forms accurately, ensuring compliance with healthcare regulations.
• Maintained electronic health records with a focus on data integrity and confidentiality.