Summary
Overview
Work History
Education
Skills
Languages
Soccer midfield standout
Timeline
Generic

Randy Mai

Toronto,ON

Summary

Dynamic professional with a strong background in customer service, honed at Foot Locker. Proven ability to enhance client satisfaction through attentive service and high-quality offerings. Quick to adapt under pressure, I excel in maintaining a welcoming environment while managing operations efficiently. Committed to continuous improvement and punctuality.

Overview

2026
2026
years of professional experience

Work History

Sales Assosociatr

Foot Locker

Hairstylist

Jose Grekncord
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

Co-Owner

None
06.2016 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Sheet Metal

Mathew Coates
05.2017 - 03.2020
  • Streamlined production processes by assembling prefabricated components for use in larger scale sheet metal projects.
  • Pulled and prepped all sheet metal to release to dispatch team.
  • Collaborated closely with engineering and design teams to ensure accurate fabrication of complex sheet metal components according to project specifications.
  • Maintained updated knowledge of industry trends and advancements in sheet metal fabrication techniques through ongoing education opportunities.

Coffee Barista

Dan Mai
03.2014 - 03.2017
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Education

Baker - Baking Essentials

George Brown College
Toronto, None
07.2020

Graduate - Construction Engineering

Michael Power Secondary Catholic School
99 Humber Blvd N
06.2012

Skills

  • Quick to adapt to high pressure
  • Willing to listen to improve on areas of improvement
  • Customer service is a essential key in why you should hire me
  • Always on time and willing to show up 15 minutes earlier

Languages

Vietnamese
Full Professional
English
Full Professional

Soccer midfield standout

York Jets , Etobicoje S.C , North Missisauga Provincial Athlete.

Timeline

Sheet Metal

Mathew Coates
05.2017 - 03.2020

Co-Owner

None
06.2016 - Current

Coffee Barista

Dan Mai
03.2014 - 03.2017

Sales Assosociatr

Foot Locker

Hairstylist

Jose Grekncord

Baker - Baking Essentials

George Brown College

Graduate - Construction Engineering

Michael Power Secondary Catholic School
Randy Mai