Randy Hendriks
Welland,ON
Summary
A strategic sales leader, with a hunter mentality I'm not not afraid of getting my hands dirty, through multi-channel outreach and 'smart' cold calling. With significant success in full-cycle sales, I've been able to identify, nurture, and close deals with a blue-chip companies in a variety of sectors. Leveraging many years of experience as a top-notch public speaker and relationship-builder, I can quickly jump into sticky situations, providing clear steps forward. With a humanities doctorate in leadership development and years of experience leading and coaching teams, I have grown sales teams and empowered those around me, making significant impacts on company revenue and culture.
Overview
22
22
years of professional experience
Work History
Sales Manager
EHT Group (Electrical Services and Software)
2023.08 - 2024.09
- Developed, presented and closed complex proposals through all stages of sales cycle, building partnerships at the local, national, and international level
- Collaborated with marketing team to maximize impact of digital outreach, enhancing company branding and reputation
- Led and managed a four-person sales team to attain and exceed all targets, growing current customer accounts, and developing new business in both the construction and industrial sectors
Director of Business Development
Hourglass HR (IT and Healthcare Staffing and Recruitment)
2021.10 - 2023.08
- Established work-abroad programs for healthcare workers in Yukon and Nunavut territories, managing contract development and negotiations with government partners
- Cultivated relationships with local, regional, and national partners, working in a multi-cultural setting supporting new immigrants and at-risk populations
- Prospected and closed the company's first five public-sector accounts, as well as establishing accounts with organizations such as TELUS Health, Compass Group, Niagara Health, and Lifemark
- Implemented new database and CRM strategies, capturing relevant KPIs and outlining successful attainment of sales, marketing, and financial targets
Director of Sales Operations, Canada
Precision Biomonitoring (Human Diagnostics Manufacturer)
2020.07 - 2021.09
- Led a seven-person sales and customer success team to achieve $30M+ in annual revenue
- Managed all the company's major accounts, overseeing proposal development and departmental financial reporting
- Coordinated departmental SOPs to achieve ISO 13485 certification
Director of Sales
Venture Accelerator Partners (Outsourced Sales Agency)
2017.03 - 2020.12
- Provided outsourced contract sales, business coaching, and mentoring to 25+ organizations selling into IT, construction, non-profit, and public sectors
- Coordinated multiple projects simultaneously, developing multimodal solicitation strategies through digital outreach, networking, and proposals, leading to consistently exceeded sales targets
- Built a network of trusted partners through the provision of training and mentorship on digital transformation, including database systems
Managing Director
Social Impact Enterprises (Non-Profit Consulting)
2013.11 - 2017.11
- Led initiatives to build, grow, and cultivate a major-gifts program for Niagara-based Non-Profit Wells of Hope
- Built corporate partnerships program, successfully soliciting six-figure anchor partners and long-lasting alliances
- Developed mail-out campaigns and digital marketing assets
- Led and coordinated special events, fundraisers, and golf tournaments leading to record levels of giving
- Grew the 'Backpacks of Hope' school engagement program
Client Services Analyst
Innovation Factory (Regional Innovation Centre)
2015.11 - 2017.03
- Mentored over 100 non-profit, social enterprise, and business startups in fundraising proposal writing, value proposition development, sales and marketing
- Planned and executed social enterprise training and community engagement events, leading to new funding opportunities
- Provided training and mentoring to university student startups in networking, proposal writing, HR, and board governance
Housing Advisor
Hamilton Housing Help Centre (Social Service Agency)
2013.01 - 2013.11
- Counseled marginalized, at-risk community members, providing resources and opportunities regarding housing and social services.
- Helped to establish and implement a local housing stability benefit
Catholic Priest
Companions of the Cross (Religious Community)
2002.05 - 2012.12
- Executive and financial leadership and oversite of 1000+ member faith communities with staff teams of 5-20 people
- Led seven-figure fundraising and revitalization projects, successfully soliciting six-figure private donations
- Spearheaded fundraising program and university partnership enabling transformative building renovation
Education
Post Grad Certificate - Non-Profit Fundraising
Mohawk College
2015-05
Doctor of Ministry - Developing Community Leaders
Acadia University
2014-05
Post-Grad Certificate - Social Entrepreneurship
University of Pennsylvania
01.2014
Certificate - Leadership Development
Arrow Leadership
2008-04
Bachelor's Degree/Masters - Theology
Ottawa University
2002-05
Diploma - Civil Engineering
Mohawk College
1996-05
Skills
- Lead Generation
- Proposal Development
- Strategic account development
- Market Research
- Staff Management
- Sales Planning
- KPI Tracking
- Sales Reporting
- Revenue Forecasting
Affiliations
- Habitat for Humanity- Family Services Committee- 2014- 2018
- McMaster Forge Business Accelerator- Mentor- 2018- Present
- Bethany Refugee Sponsorship Program- Committee Member- 2022- Present
- Health Care Navigator Training- Niagara Folk Arts- Advisor- 2023
Languages
Spanish
Professional
Timeline
Sales Manager
EHT Group (Electrical Services and Software)
2023.08 - 2024.09
Director of Business Development
Hourglass HR (IT and Healthcare Staffing and Recruitment)
2021.10 - 2023.08
Director of Sales Operations, Canada
Precision Biomonitoring (Human Diagnostics Manufacturer)
2020.07 - 2021.09
Director of Sales
Venture Accelerator Partners (Outsourced Sales Agency)
2017.03 - 2020.12
Client Services Analyst
Innovation Factory (Regional Innovation Centre)
2015.11 - 2017.03
Managing Director
Social Impact Enterprises (Non-Profit Consulting)
2013.11 - 2017.11
Housing Advisor
Hamilton Housing Help Centre (Social Service Agency)
2013.01 - 2013.11
Catholic Priest
Companions of the Cross (Religious Community)
2002.05 - 2012.12
Post Grad Certificate - Non-Profit Fundraising
Mohawk College
Doctor of Ministry - Developing Community Leaders
Acadia University
Post-Grad Certificate - Social Entrepreneurship
University of Pennsylvania
Certificate - Leadership Development
Arrow Leadership
Bachelor's Degree/Masters - Theology
Ottawa University
Diploma - Civil Engineering
Mohawk College
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