Randy Fortner
Oakville,Canada
Summary
Dynamic sales professional with over 20 years of experience in sales leadership, customer service, and business development. Demonstrated success in exceeding sales targets and building long-term client relationships while coaching high-performing teams. Expertise in employing a consultative sales approach to deliver tailored solutions that meet customer needs. Committed to enhancing customer experiences and driving business growth through strategic planning and collaboration.
Overview
26
26
years of professional experience
Work History
Sales Team Leader
Toronto Doors and Windows
Toronto, Canada
01.2021 - Current
- Enhanced sales performance by 15% each year using targeted plans and cooperative efforts.
- Mentored a high-performing sales team of 5 professionals.
- Formulated marketing approaches driven by data, resulting in increased customer acquisition and retention.
- Led process enhancements, optimizing order fulfillment.
Sales Representative
Jacuzzi Ontario
Burlington, Canada
01.2020 - 01.2021
- Drove year-over-year sales increase with tailored consultations and strong closing strategies.
- Commended in 2020 for dedication to increasing customer satisfaction as recipient of the Director's Award.
- Shifted sales operations to a digital-first model, enhancing customer interactions.
Co-Founder
Tuk Tea Company
Buffalo, USA
01.2015 - 01.2019
- Launched and operated a mobile beverage service, achieving 25% year-over-year revenue growth by targeting high-traffic areas and optimizing sales strategies
- Directed event activities, achieving a peak of 50 events per month.
- Built brand loyalty through innovative marketing campaigns and exceptional customer service
Licensed Real Estate Property Manager
Red Door Real Estate
Buffalo, USA
01.2011 - 01.2017
- Managed 250 properties, maintaining a 90% occupancy rate and achieving consistent sales of 20 homes per year
- Oversaw renovation and construction projects, ensuring timely delivery and adherence to quality standards
- Converted online leads into loyal clients, strengthening the company's market presence
Regional Sales Manager
Tuxedo Junction
Buffalo, USA
01.1999 - 01.2005
- Supervised operations for 5 retail locations, surpassing revenue goals through innovative sales strategies and team development
- Designed and implemented an 8-week sales training program, improving new hire performance by 25%
- Increased seasonal sales by 15% through creative promotional campaigns and data-driven planning
Education
Bachelor of Education -
SUNY College at Fredonia
01.1994
Bachelor of Business Administration -
SUNY at Fredonia
01.1991
Skills
- Consultative Sales & Negotiation
- Team Leadership & Mentorship
- Goal Achievement & Revenue Growth
- Customer Relationship Management (CRM)
- Effective Communication & Presentation Skills
- Data-Driven Decision Making
- Strategic Marketing & Prospecting
- Process Optimization & Training
Professional Development
- Become a Sales Manager, LinkedIn
- Learn LinkedIn Sales Navigator, LinkedIn
- Certified Teacher, New York State Education Department
- Real Estate Sales Associate, New York State Association of REALTORS
Timeline
Sales Team Leader
Toronto Doors and Windows
01.2021 - Current
Sales Representative
Jacuzzi Ontario
01.2020 - 01.2021
Co-Founder
Tuk Tea Company
01.2015 - 01.2019
Licensed Real Estate Property Manager
Red Door Real Estate
01.2011 - 01.2017
Regional Sales Manager
Tuxedo Junction
01.1999 - 01.2005
Bachelor of Education -
SUNY College at Fredonia
Bachelor of Business Administration -
SUNY at Fredonia